9AM - 5:30PM
Ground Floor
Cell Phone Stores
“I bought a Smart phone at EE in Poole 9th August 2021. The young, customer service advisor was Caleb. The service I received was excellent. Caleb was polite, knowledgeable and extremely helpful when it came to answering my queries. I love my new phone and highly recommend EE in Poole, Falkland Square branch.”
“I don’t usually write reviews, but after my experience at the O2 store, I felt compelled to give a massive shout-out to Victory Lemeh. His service was genuinely outstanding from start to finish.
Victory was not only friendly and approachable but also incredibly knowledgeable and efficient. He took the time to really listen to my concerns, explained everything clearly, and helped me find the perfect solution without any pressure or upselling. What stood out most was his patience and professionalism — I never felt rushed, and he made sure I left with everything I needed fully sorted.
In a world where great customer service can be rare, Victory set the bar incredibly high. It’s rare to come across someone who is not only good at their job but genuinely cares about the customer experience. I left the store feeling completely satisfied and confident with my choices — all thanks to him.
If you’re heading to O2, do yourself a favour and ask for Victory. He’s a credit to the company”
9AM - 6PM
116C High St
Cell Phone Stores
“Great place to get some Blu-ray’s quite a big selection and some great £1 baskets although just don’t get the old movies being still £5/6 for single blu-ray, staff are very helpful and polite.”
9AM - 5:30PM
40-41 Dolphin Centre
Cell Phone Stores
“We visited the shop today and had a great experience with a Dabby ( I think it’s spelt correctly), he was very knowledgeable and understood what plan we needed and offered good advice, he helped us set up our mobile router. He used appropriate humour and was very engaging throughout!!! We were very thankful for his help and enjoyed the interaction due to his funny and engaging nature. We will be back !!!!”
“I went in to get a new phone contract, transferring from another provider. Carl was very helpful and friendly. He answered all my questions and got me a contract that suited what I need. The service was very efficient and I would happily go back. Thank you to the vodaphone team!”