March 2024 by Helen Halkes
I have heard so very many critisisms of this practice for the last few years. People unable to see doctors, empty waiting rooms. The practise appears to be run by nurse practitioners, who are amazing. Rosie is brilliant , but devoid of most doctors, occassionally great locums or trainee GP doctors. Such a pity!
January 2024 by Caroline Neate
Some of the staff are efficient and friendly.
July 2023 by John Thomas
Excellent service
May 2023 by Patrick Murphy
I called the practice last week as my prescription renewal suggested I needed an alternative medicine. The lady who took the call walked to Lloyds Pharmacy to find out what the issue was. She then called me back and said she would get a doctor to sign off on the prescription. I felt this was exceptional service given how busy the practice is and I wished I had taken her name. Thank you kindly for your service.
January 2023 by Christopher Martindale
Receptionist is something to be desired for utterly rude speaks to you like dirt attitude, absolutely stinks after calling several times with a prescription problem not the best person to have front of house I must say
November 2022 by Angie Taylor
Had to take my daughter here whilst we was on holiday for a problem with her ear. They saw her straight away and the doctor was really nice to my daughter. Sort some antibiotics for her. Was a really quick service and and very helpful.
November 2022 by celia henwood
Managed to get an appointment for my mother whilst on holiday. The same day of enquiring. Excellent care from reception to nurse Louise who we saw. Friendly, caring and helpful. Would have had to wait 3 weeks at her usual surgery.
November 2022 by jenny derrett
I had serious breathing problems and was trialed to be seen by a doctor that same day..But I had towait in a v cold waiting room for an hour.. .?and felt much worse while awaiting appointment Admin staff and doctors v kind and caring..so please keep the waiting room warm for those already sick patients!..??????
November 2022 by Katie Read
I am a regular tourist to Lyme. Having spoken to a private GP on line I was told I needed to see a doctor. I called the centre at 2.30 and was given an appointment at 4.30-at home there is no way I would have got an appointment. The doctor was fabulous and had even printed out details of my condition for me. I am beyond impressed!!!!!
November 2022 by Vi
Drs, nurses and reception could not have been more helpful.Very reassuring
November 2022 by tim whitehead
The administration is dire. There is no evidence of a robust business system, no desire to investigate failures and an inherent ability to blame others without taking ownership of a problem. Generally the difficulties which we experience are dismissed.
November 2022 by John Turner
How about updating your opening times. Looks like it hasn't been updated for a few years Says opening 27thdec. Not..
November 2022 by anna Fenn
Since Charmouth surgery and Lyme Bay medical centre merged the service has been absolutely appalling. Non urgent appointments are taking up to 6 weeks. It is impossible to get through to Charmouth surgery without having to deal with secretaries at Lyme Bay, who send instant emails. Therefore it is not possible to speak directly with one of receptionists at Charmouth without actually going in to the surgery. I cannot drive due to a medical condition, so this is very difficult for me.Overall the treatment has been good, when available, but the service very poor.Dr Warner is a very good GP. But I would not recomend this practice
November 2021 by Roy Haslam
Fantastic service I was on holiday and forgot life threatening medication the reception staff sorted it it out superbly. Thank you ?
November 2018 by Joy
We are so lucky to have this fantastic service. The team are excellent, the service is superb, the staff are caring and all ably supported by the chemist next door for ease of use. The parking is exceptionally helpful and I'm appalled that anyone other than users of this fantastic facility would abuse the car parking - shame on those that park there that notices have to be put up to remind them the parking is for those using the medical practice only. We are so so lucky the NHS provides such an amazing quality service.
