“I called the practice last week as my prescription renewal suggested I needed an alternative medicine. The lady who took the call walked to Lloyds Pharmacy to find out what the issue was. She then called me back and said she would get a doctor to sign off on the prescription. I felt this was exceptional service given how busy the practice is and I wished I had taken her name. Thank you kindly for your service.”
Doctors
“I called the practice last week as my prescription renewal suggested I needed an alternative medicine. The lady who took the call walked to Lloyds Pharmacy to find out what the issue was. She then called me back and said she would get a doctor to sign off on the prescription. I felt this was exceptional service given how busy the practice is and I wished I had taken her name. Thank you kindly for your service.”