March 2024 by Jayde Bloomer
Duplicate dentist appointment was booked by accident so I called up to cancel the moment I saw the appointment in my calendar. The receptionist was SO unbelievably rude, she questioned me, wasn?t understanding at all and insinuated that I was lying. It was like she wanted to argue with me. I?m a new patient as well so I?m shocked and disgusted at the low level of professionalism. I understand it was a last minute cancellation, but no client should be spoken to like that.
March 2024 by Pippin Padhalopsicopolis
Asked me to come early and then asked me to wait outside in the rain
January 2024 by sally ellis
Very rude dentist, I have never paid so much money to be spoken to as if I was completely stupid. Lovely receptionist.
December 2023 by Grzegorz Mierzwa
Just a quick positive bullet points:1. Great, professional atmosphere2. Always helpful and understanding3. Above and beyondBeen with you over ten years and you guys never disappoint,Ps. Saving my life (again), today with an emergency :) painless free Monday.Best clinic in Dorchester!
December 2023 by Jacqueline Sheppard
Dentist listened to my concern?s was courteous and kind would definitely recommend
August 2023 by Lewis Shaw
Amazing service every time I go here, nice friendly staff that are welcoming! Nuno is amazing at what he does and is always professional, the nurse who was in the room was very helpful with my questions about whitening. I?m always leaving pleased with my treatments!
August 2023 by John Harington
Start the conversation by telling the receptionist ( not Julie, we will get to that later ) my DOB 3 times - to be asked the same 3 times a totally incorrect date. I?m then informed I?ve been de-registered as I hadn?t been there since 2013 ( farcical given they didn?t sort the current issue I have not a year ago) and ended up going to Poland to have teeth removed due tk this issue. Informed by that dentist, had he not seen me I would have lost all my top teeth due to this recurring abcess !!!Now Julie, is listening to this next to her colleague who says nothing and hands the phone over to her only to ask me extremely aggressively what I need ( not like they hadn?t managed to find me o the system eventually after I?m assuming imputing correct data.Long and the short. No experience how to deal with patients, total lack of knowledge and just rude arrogant staff. I used to love this place , brought cakes and donuts as I respected the team that have all sadly left- what you have here is beyond words that google will allow me to use here. Totally unprofessional - not helpful and here I am still with an abcess 2 years on!!!
July 2023 by Anna B-S
Even with their short staffing issues, I had a perfect experience with Nuno and the assistant (who I didn?t catch her name!). I was very nervous and they both put me at ease and I had a perfect experience. Completely painless filling and looking great. So thank you!
June 2023 by Rose Adams
Knowing how short staffed they are I managed to get a emergency appointment the dentist I saw was so gentle and polite gave me a prescription for my abscess all the staff are so friendly as I?m a very nervous customer hopefully dentists will be back from leave then everything will be back to normal
May 2023 by Mrs Hanson
Really lovely, kind and gentle dentist (Nuno Marques), and all the staff, the dental nurses and reception team. From general check ups to dealing with my first tooth infection from a broken tooth and it?s eventual extraction. Everything explained really clearly, and gentle, sensitive treatment. And all very friendly.
March 2023 by Leslie Towner
My dentist takes the time to explain what's happening with my teeth. My Options provides additional services which suits me has having Autism I have issues with crowded spaces so the prompt service I receive is refreshing. I would help If monthly plans were available so I could budget more effectively for my treatment. All in all a fantastic service that suits my lifestyle.
December 2022 by Pixel
Thank you to the wonderful dentist and staff who have supported me losing teeth to DvThank you for the fantastic service from reception to dentist and also the dentist nurse ??
October 2022 by Lisa Myers
Nuno is a wonderful dentist, friendly, professional and always so happy. His examinations are thorough and instills you with confidence in his work. He is also great with children and puts them at ease which isn?t always an easy task at the dentist. Really pleased with the service at this surgery.
October 2022 by Zac Laver
Lovely team. Really struggled to find a dentist after not going for many years and the current times, but this dentist couldn't of been anymore helpful and had a space! Helpful and efficient manager (lucy)
October 2022 by Erin K
Friendly staff, nice place!
