Visited the branch this 9.35am , this was on the advise of a lovely lady I had spoken to on phone the afternoon before. The guy at branch I spoke to with no name tag visible, bald head glasses elderly was of no help what so ever. Explained that it was security policy you now need OTP to log on to your online account.... read full comment
December 2024
Visiting Bournemouth, needed to deposit some cash on a couple of occassions. The staff in this branch have really poor customer service skills and are down right rude. I have had to explain in detail to them why i want to carry out my transactions at the counter, rather than use the machines, despite there being no queue. They... read full comment
November 2024
Do not need an appointment to discuss your banking needs. I always get satisfaction here. Nothing is too much trouble fir those who work here
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
