Nikki Tharme was very friendly, patient and incredibly professional. She addressed my needs and even scheduled a follow-up meeting on Teams app. I am pleased with my experience at the customer service. Very polite and professional staff at Lloyds.
March 2025
Thank you so much to Alex, who helped us today. All staff were attentive and the bank itself was very calm.
I would recommend having longer opening hours on the Saturday.
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