After previously buying a Oris watch and having a great experience at the store, I went in store to look at a new Tudor watch for my upcoming birthday. I asked the member of staff what sort of movement there would be on the price. I was asked would I be buying the watch there and then, to which I responded no as I needed... read full comment
January 2024
Shocking!Shocking customer serviceShocking poor flimsy quality and refused a refund!My husband bought a pair of earings for £150 that was not wanted I had not taken them out of the box! Not put a finger on them! You could clearly see they hadn't been touched!I spoke to customer service via the phone and she stated on... read full comment
December 2023
Very poor quality and terrible customer service! I had my engagement ring for less than 3 years and diamond fell out! I'm very careful when I'm wearing my ring, also I keep it in box provided by FH! But somehow I managed to break platinum ring (that they claimed, it's unbreakable when purchasing!)So after spending lot of... read full comment
