Very friendly man helped us pick the correct flooring and matching beading, arranged payment and delivery in store and it showed up two days later. Great all round experience
August 2022
Customer service is absolutely shocking. We were promised a delivery date but the flooring failed to arrive. When trying to rebook a date, we were told it could turn up anytime. Engaging with customers service is frustrating at best! We’ve lost a lot of money reorganising builders around the poor service from direct wood... read full comment
