Absolutely shocking service. My mother-in-law received a message saying her prescription was ready, so I went to collect it two days later—only to be told they couldn’t even find it in the system. This isn’t the first time we’ve had issues either. There always seems to be some sort of problem or delay. It’s incredibly... read full comment
April 2025
Received a text message on Monday advising prescription was ready to collect. Waited until Wednesday afternoon only to be told that was not the case and only partially ready and no pharmacist available to complete. Do not send text until ready to collect. Now have to wait until Monday when I am available.
April 2025
Popped in as specsavers told me to see a pharmacist about a problem I had with my eyes and skin, the first lady I spoke to was very helpful but said she didn't want to offer me anything so if I went back in a hour I would see the pharmacist as she was in a meeting. Which was fine, so I popped back and was asked the same... read full comment
Welcome to your local Boots Pharmacy in Plymouth. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.
