February 2024 by Fraser
Excellent product and customer services. Claire helped me secure an out of stock product as soon as it became available and went out of her way to email me and call me. Product was brilliant as well! Have two of these now, very happy!
January 2024 by Ben Harness
So disappointed. Received product for Christmas. Far too tight a fit yet was perfect for me according to their size guide on the website. Effectively product is not as described yet they insist I have to pay to return it? How can that be fair.
September 2023 by C Torquay
Thank you to Claire. Had never used this company before but just want to say, thank you for the brilliant customer care service we received. Such a pleasure talking with a real person and not AI.
June 2023 by Nick Rich
My 3rd year of dealing with the team at TBF, their Customer Service is honestly second to none ! And now as well as my other gear and Sups I have a Two Bare Feet Changing robe which knows the spots off DryRobe and half the Price! Thanks guys?..
October 2022 by Sally Mathias
A shout out to Jasmine from Two Bare Feet. Jasmine went above and beyond to help me with my dry robe. Exemplary customer service and much appreciated. Thank you.
August 2022 by Red FIN Watersports
Customer service is excellent, Sally and team run a tightly tuned operation, and the products are fantastic. We use TwoBareFeet wetsuits in our school and our customers rave about them, they look great and are affordable. Equipment orders always arrive next day and they offer no quibble returns.If you're looking for bulk orders for your school or items for yourself you can buy in confidence here, I highly recommend these guys, fantastic!
August 2022 by Blanka Lis
Bought 2 paddle boards (kits), great service, quick delivery. Boards are great, time to explore South West waters ?
July 2022 by Jason Scott
Bought a couple of SUPS from this company. I was almost put off ordering as their phone line is initially automated and they don't have a physical shop you can visit, however went ahead and placed my order online and requested a call back for some advice. Harmony called back within a few hours and she was very helpful. Placed my order online at 2pm and although they couldn't guarantee next day delivery, it arrived by 10am the next day. Really impressed with the service and very happy with the quality products so far. Thank you.
July 2022 by Jack Varley
Good quality products at very reasonable prices. Customer service is brilliant. Warehouse staff could not have been more helpful
June 2022 by Alexander Mattock
This place also trades under the name of Mike's diving.It says it has a retail shop.When I phoned all I got was an answer phone message saying "leave a message and we'll call you back " I left a message, they did not call me back.I wasted an hour plus diesel driving there just to be told they cannot help.Don't waste your time and money with this company, spend your money with a decent retailer
May 2022 by Simon Congdon
We bought a SUP a month or two ago, which is amazing, very stable for beginners and well priced, but most impressive is their customer service. The extender lock on the paddle broke after very limited use, and TBF offered to replace it free of charge after I sent them a photo - communication was great (thanks Harmony!!) from a very friendly, helpful member of their team. Pleasure to deal with you!!
May 2022 by Alison Walker
I have bought a few items from Two Bare Feet. Everything is well made and of excellent quality. The prices are very reasonable, enabling those of us with not much spare cash to participate in water sports. Couldn't be without my gear for sea swimming! Thank you.
April 2022 by Judith Foot
I purchased a pair of water shoes at a very competitive price. They arrived promptly and are very good quality, they look stylish too. I won't be using them yet but I'm very pleased with my purchase.
December 2021 by McBean Apartments
Customer service at Two Bare Feet is top notch!There was a mistake on the website which led to us ordering the wrong item, the mistake was investigated, updated and a new item was dispatched to us overnight all the while the representative was pleasant, helpful, listened and really seemed committed to providing a great experience. We will undoubtedly shop here again.
December 2021 by Helen and Drew Rose
Customer service at Two Bare Feet is top notch!There was a mistake on the website which led to us ordering the wrong item, the mistake was investigated, updated and a new item was dispatched to us overnight all the while the representative was pleasant, helpful, listened and really seemed committed to providing a great experience. We will undoubtedly shop here again.
