Excellent product and customer services. Claire helped me secure an out of stock product as soon as it became available and went out of her way to email me and call me. Product was brilliant as well! Have two of these now, very happy!
January 2024
So disappointed. Received product for Christmas. Far too tight a fit yet was perfect for me according to their size guide on the website. Effectively product is not as described yet they insist I have to pay to return it? How can that be fair.
September 2023
Thank you to Claire. Had never used this company before but just want to say, thank you for the brilliant customer care service we received. Such a pleasure talking with a real person and not AI.
We are dedicated to bringing outstanding value wetsuits, snorkelling equipment and boardsports gear to the public at an affordable price.. We care about all of our customers and strive to maintain an excellent level of communication and service at all times to offer support, guidance and inspiration to further your experiences. Even though we are an online company, we are real people with a passion for watersports and are always contactable by phone, email and social channels to make sure we can continue the close communication with our customers that our company has always offered. We will always respond to questions and queries and welcome all customer feedback.
