Posting mainly to redress the balance on reviews. Used to deliver here years ago.The negative reviews seem to be mainly from people who have regarded the place as a retail outlet, which isn't the case. It's a trade supplier, so for a better idea of their true rating it's worth bearing that in mind as it ought to be rated... read full comment
December 2022
Vital Pet Group own Petwell - I've used Petwell for a good number of years. It's often proof a great company and customer service not when things go well but when things go wrong. All I can say is that the team at Petwell are exceptional at sorting out issues, even when these are sometimes out of their control. I'm very... read full comment
February 2022
How are they still in business?Everything mentioned in the 1* reviews is true.