Banks in Newton Abbot, Devon

“We had a booked appointment with Eric today in barclays in the local library to help and support with poa thank for your help today you made the process easy and stress free”

“Thank you to “Sean N” today for not only helping me with accounts I never knew were still open but to close them in a timely and professional manner. I had quite a stressful morning and my parking time was also running out. He made me feel more relaxed and was thorough throughout. I had just 4 minutes to spare once I returned to my car ? THANK YOU “SEAN N” at Nationwide, Newton Abbot.”

“It’s a shame we’re so surprised these days when we receive good service but I definitely feel Louisa deserves a mention for her skills and patience recently when I had a tech problem in the Newton Abbot branch. Also had really good customer support when I had cause to go back for a different issue the next day but (stupidly) I failed to get that lady’s name. Well done Halifax!”

“Amazing, there was a bit of a long wait, but it's understandable given the scarcity of Coventry building societies in the area, and the service totally made up for the wait. The lady at the front desk was amazing, and helped me with an issue she could've easily turned me away for, and got it all sorted as swiftly and efficiently as possible.”

“Jonathan Lesley of Newton Abbot Branch, truly amazing customer service, your branch should be so proud to have someone with such exceptional service, thank you very much.”

“Honestly the staff are great. Needed help with my CTF as it was now a matured CTF and they done everything they could to help, they were patient and kind helpful staff. Also helped my set up a new type of savings account too. Friendly, reliable, approachable and just good staff in general! :)”

“EDITED to add that Sam from the Exeter branch who was covering the Newton Abbot branch today 04/09/2025, you were amazingly calm with the HUGE queues and gave us time to discuss our issues with identity fraud. Thank you for taking the time to ring 2 fraud lines and to be nice and relaxed for us at a very stressful time. We were waiting for 1 hour to be seen and another hour for it to be sorted, THANK YOU AGAIN ❤️

I would like to thank “MATT” on the customer support desk for his help in printing 12 months of bank statements for my accounts. Although Lloyds have a policy of not printing a large volume in branch to save resources, Matt initially explained that this was not possible and had them sent to me via the post however these didn’t include the information I required so I revisited the branch a couple of days later. An important deadline meant that they couldn’t be resent via the postal system. Matt was given extra guidance from a colleague to advise that in certain situations, it is possible to support customers with their printing requirements. His colleague searched through company guidelines and showed him at which point Matt was more comfortable to assist.
At the end of helping, Matt asked if there was anything further I required, I asked for his name and he was a little reluctant to give it. I reassured and advised that I would like to leave a good review and he thanked me.
So this is a BIG THANK YOU to “Matt” for his support today ?”

“We came into the Newton Abbot Branch for help. Lorraine went way and beyond to help us. She was busy… but she still sat us down and answered all of our queries and sorted out our issues. Life is so busy and stressful for everyone but it was just so good to find someone like her and to be so helpful.”