January 2024 by Emilie Captain
Very poor. How can you be running 15 minutes late at 0900? Attended at 0900 for my 0905hrs appointment and was still sitting in the corridor at 0920. Very disappointing, no explanation of any delays on arrival, people have busy lives, other appointments etc etc. This is the second experience with Specsavers in Honiton and I won't be going back. I have now booked an appointment with another company as customer service and timeliness aren't apparent here.
November 2023 by Brett Lewis
Fantastic service, friendly and professional throughout
November 2023 by OxbowSammy08
Never run to time, very disorganised
November 2023 by Tom Burden
Lens check. Only informed they didn't stock my lenses at the end of the contract lens check. Offered only the lenses that started at 3 times the amount of current lenses. Poor/no explanation of why. They couldn't tell me my current lenses make nor frequency of delivery (another department). Are Specsavers in financial difficulty? It felt like overselling. I've used Specsavers for 20 years. Not any longer. Staff informed of this, response: ok, sorry.
November 2023 by Steve Britton
Expert service from start to finish and a good price
August 2023 by Andrew Whitby
Best eye test/glasses I've had in 30 years of needing them. Great customer service.
August 2023 by Ana Dobre Tudosescu
I made the appoitment twice for contat lensses and they put me for glasses...shame
August 2023 by J J
Poor service, arrogant optician and rushed experience. Won't be going back
August 2023 by Joanna A
Tried to change appointment but no one answered the phone. When I arrived I understood why. There were so many staff members there was hardly any room for customers. The wait to see the optometrist was really long and people were getting irate, especially as the plethora of staff members were standing around doing not alot
August 2023 by Shaun Forsyth
Easy to visit, lots of staff on hand, trust they know what they are doing, always pleasant
August 2023 by Kerran Bright
Friendly helpful staff, really helped make my end decision easier.
July 2023 by David Whiting
First visit to this store although a Specsaver customer for over 10 years. Good experience and staff very friendly.Only negative is that we changed branch and they could not gain access to our old records. Disappointing for such a large organisation.
June 2023 by Rita Wilson
Thankyou Specsavers, really pleased with my glasses. Thorough examination and the prescription is fine.
May 2023 by David Elford
Excellent glasses. It?s only a shame my eye-test visit took almost an hour and a half.
April 2023 by Malcolm Davey
Good service. Great specs.
