Clothing Stores in Ilkeston, Derbyshire

“A massive shout out to Jack, Rachel and Stacey who did everything they could to get me away on my holiday last weekend, they assisted with supplying me a new roofbox after previously being sold incorrect fittings by the stores manager for my old box, Rachel and Stacey went above and beyond and then some to make sure I got the roofbox I needed on the day ( all kinds of obstacles ), they didn't see problems, only solutions, they are a credit to the store, and massive shout out to Jack for fitting the box saving me any extra stress.

Kind Regards

Russ”

“I was recently served by Amy to deal with an exchange. She was extremely professional and gave me options on exchanging and receiving my replacement. She is always polite, friendly and courteous. Thanks Amy.”

“I have been so impressed with the customer service by Alison - and her colleague Gayle. I purchased some bee design cushions and wanted six more. Alison went above and beyond to get them in store for me!
They even recognised me as I was walking across the car park some time later - to update me on progress! Followed by a telephone call when they arrived. When I explained that I was going away for a fortnight - Gayle was very helpful stating that they would put my name on them ready for my return - and wished me a lovely trip.
Wonderful customer service - thank you ladies!
Debs”

“We were greeted with smiles and friendly service today. Really put the bride at ease & was so helpful. Lovely people. Would highly recommend. Unfortunately we didn't find the dress but we were gutted we didn't.”

“Thank you to the lady who served us this afternoon called AJ aka Amina :-) She provided friendly, helpful, outstanding 5 star service. We needed help with daughter's trainers for PE at school and AJ went over and above explaining the best type. Also needed assistance with 2 other items which she helped with, as well as my requiring advice for my elderly dad's footwear.It's rare to find exceptional customer service in stores these days. It was a pleasure to shop there today. Thankyou AJ!”

“My mum and I went on an outing and just happened across Roman Originals. Firstly, this is definitely clothing for women, not fashion conscious young girls. Secondly, OMG! Such beautiful pieces of clothing and the colours! Thirdly, the staff are really great!Mum and I have decided that we will definitely be going back to Roman Originals as often as possible.”

“The staff were extremely helpful I had purchased a couple of things one was a large box.the assistant could see I might struggle with it as I'm 70 and i have a bad back and I have difficulty walking. She brought the items out for me to my car which helped me tremendously.it was nice to recieve great customer service and I am leaving this review to show my appreciation and to say thanks,far too many are quick to moan but it's nice to give credit where credits due”

“We have popped in here a few time over the years, sometimes to buy or donate. We have helped them to raise well over a thousand pounds through different events, fund raising and donations etc. The staff are all very friendly, helpful and working for a great cause. I subscribe to there magazine and love the advice given. My wife has picked up a few bargains in here now and then.”

“Great offers to be found instore and online! Sign up to your Health and Beauty card to receive the last deals and don’t forget to check out this weeks star buys too!”