Extremely poor customer service and very rude staff!
August 2025
I was having trouble setting up my wi fi. I called customer services and got through to Enimesh who was so helpful and patient. Talked me through all the steps and waited on the line with me whilst everything was setting up. 10/10 customer care and now the broadband is working perfectly!
July 2025
Beth was very helpful when I needed to start a new contract. Didn’t push me to purchase another phone and gave me all of the options. Well done Beth, you are a special member of staff. I wish you every success with your future career.
Visit us in 107-108, Derbion Derby to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
