I love this Joules Store. The staff are always and I mean ALWAYS amazing, friendly and helpful. Nothing is too much trouble.
March 2023
Awful customer service. Unfriendly store assistant was rude to my son as he was off school (due to strikes). Then at the till she started having a rant about workers being greedy. Really not the time or place and I ended up leaving without my item I was so cross. Just do your job. Totally put me off visiting again.
December 2021
Absolutely shocking customer service. I'm a massive joules addict and spend alot on the brand. Today I entered the joules shop in ashbourne to have a look round and was reprimanded by one of the staff asking me for a mask. I explained I was exempt and she asked for my exemption certificate. This is illegal (which i explained)... read full comment
Established in Britain by Tom Joule nearly three decades ago, Joules is a true premium lifestyle brand with an authentic heritage. Today we carefully design colourful and quality clothing, footwear and accessories for the whole family, whilst our range of homeware is growing too. Pop along to our Ashbourne store to see our latest collections and have a chat with our store staff – they’ll be more than willing to let you in on how we make the ordinary extraordinary. Alternatively, use our Click & Collect and Order in Store services.