Not very helpful, but it was probably due to a shortage of technicians. I won't be going there again.
July 2023
Phoned a few times, no answer so eventually went in to ask about repairs; got blank/confused stares from the receptionist, like she had no idea what I was going on about which is astounding considering this is a repair Centre. I do not recommend.
June 2023
Test drove 3 cars, waited to hear back from them about one that was being cleaned up. Phoned them back and was told they would be in touch. I bought a car about 3 weeks later from CJS as I got sick of waiting.