January 2024 by alex harvey
Arrived at intercom door to visit mother in last year of life when noticing masks being worn by staff . Staff member opened door and was asked , " why the masks ? , is there covid-19 present ? " , reply was, " no there isn't ! " , once again the mask wearing i queried and was then told , " oh , sorry yes there is covid-19 present in the home , I didn't understand the question " . WOW ! ..Then through personal enquiry was then told our Mother is on day 3 ! As being positive with covid-19. Omg ! We were NOT told of this very serious situation in regards to my mother's wellbeing .. WHY NOT ?????Also had to send family who had travelled down from Essex to visit Mother ( relatives and family ) back home as We weren't told of the POSITIVE home . We truly are upset by this lack of professionalism and care by the home and now are having to look at moving mum out of there .
July 2023 by Susan Stanley
We felt so lucky that our elderly Mum was resident at Chyvarhas. The care she received was outstanding from staff who really did care.I cannot praise the staff and management enough for their help and support.
January 2020 by davina strachan
My mum got put here from hospital ,all of the staff are friendly,and welcoming,they cater for all dietary needs,they do plenty of activities,have hairdresser in frequently . lovely gardens which residents & family can go out and sit it ,also love the different areas residents can go in dining room , lounge area & quiet area which are decorated like individual rooms like in you own home .my mum has improved loads ,all staff make you feel welcome as well , nothing is to much trouble
January 2020 by Gizmo Gremlin
05/04/2019 ..Do not trust this home.. They do not look after residents as well as they tell you.. A good friend died last week and they wont admit cause of death, just covered up as normal.. They shipped her body off to Camborne instead of where she wanted nearer to Camelford where she lived most of her life.. Just found out today 08/04/2019 that the home has been giving us the run around, told us she gone to Camborne undertakers when in fact she was taken to Plymouth.. Its one big cover up that will be investigated with the Police...
January 2018 by Rossie 85
This is a great place where you can visit family
