February 2024 by Tomas
Delivered to Bodmin depot, no tracking number text or email. Had a letter through saying it was returned. Person on the phone pretended they couldn?t hear me so they didn?t have to deal with it. Turns out it was dumped at a post office miles from me!!!!
January 2024 by patryk uram
absolute shamble ,aparently they try to deliver my parcel 3 times ,only left one leaflet with zero details on it . i guess i should guess where the parcrl is (im wondering what is the point of taking the mobile phone number)!!!! I WOULD SUGEST TO YOU ALL TO COMPLAINT DO THE WATCHDOG AND TRADE AND STANDARDS, LET SHUT THIS PLACE DOWN ALL TOGETHER)this company is a joke ,the service they provide is below the worst standards ! zero means of talking to real person ,and you have to serch around the county where your parcel is!!!!! ONE STAR IS MUCH TO MUCH !
January 2024 by michael O'BRIEN
Sent a parcel on 8 December to Ireland and it was sent back from Ireland to me I payed £35 Irish customs said post office write it wrong so don't send with thes cowboys again
December 2023 by Garry Roberts
Comes to deliver parcel soft tap on door instead of pressing door bell so didn't know he was there wrote card while waiting couldn't be bothered to go to neighbour comes back next day does the same again parcel force worst delivery company its the same every time they have a parcel for me in future when I buy something if they are delivering I'll cancel the order
October 2023 by Graham Rushton
Lost 2 parcels, no contact, very poor.
September 2023 by Mark Robins
Easy drop off and friendly staff
September 2023 by Antony Smith
Nice and sandy, lots of space to play games.
August 2023 by amanda greaves
Appalling attitudes. Received email from Parcelforce said 'unsuccessful delivery' but no card was left so dont know if they even tried. I went on line arranged redelivery for Monday but they decided to deliver on Saturday when I wasnt there which means I was unable to report damage to the sender within the specified time. Parcel force saying that the company has to request return????? Why would they do that- its not in their interests and they did nothing wrong - it is Parcel force who got it wrong. But it is impossible to speak to anyone who will take any responsibility. The number for customers services has no complaints option so I now choose 'open a business account' they answer that but then want to call you back. Why do people assume that customers have nothing else to do but wait fort them? Where has the integrity gone. I really cant believe how businesses are run or should I say mis-run.
August 2023 by Mark Jennings
Very poor. Spent all day waiting for a collection only to find out that the order had been lost in their system. To make matters worse the customer service was very indifferent and fobbed me off to sort out the matter myself on their website.
July 2023 by Hasan Wazzan
Lazy and inefficient
July 2023 by lee stimpson
Driver said no one in, was home both times?.didn?t even ring the doorbell?.utter shambles
July 2023 by Alin Dumitrescu (DWSigns)
0 STARS !!! I've been waiting for 7 days to deliver a parcel to a customer of mine! 7 days and its still not delivered, MANAGERS DO YOUR BLODDY JOBS!! that why you are getting paid! , 3 times out for delivery and at end of day return to depot, A TOTAL JOKE !, after 1 hour waiting in the phone que they hang the phone up when I told them the parcel shouldve been delivered 1 week ago, WHAT A JOKE OF COMPANY!
June 2023 by Mark Vincent
Absolutely terrible service, bring back the Royal mail before privatisation!
June 2023 by Daren Warburton
Very helpful staff picking up a parcel that was due to be delivered
June 2023 by Chris Williams
WORST IN THE UK CAN NOT EVEN FIND MY HOUSE IN A TOWN.....PARCEL SEND BACK TO DEPOT.....AS MY TO PICK FROM THERE WHICH IS A 51MIN DRIVE AWAY.....DO THE DRIVERS NOT HAVE GOOGLE MAP OR JUST LAZY TO GO HOME ON A FRIDAY AT 3.14PM....
