December 2023 by Lee J
I want to mention how much I appreciated Jordan's help yesterday! I have been trying to get a refund sorted for 16 days after I cancelled an item as i couldn't get to the store to pick it up. I had been passed around by customer service, financial services, the resolution team, hung up on, never contacted when they said they would, they lied saying they had given me a refund and spent... the list goes on.I walked in to the winsford branch yesterday and Jordan did the work of all these useless people and sorted everything out within about 3 minutes! He even told me they had the product I wanted, in store. This has been driving me mad for over 2 weeks and I can't tell you how happy I am to have this resolved. It's so much better to talk to someone in person and I am very grateful to Jordan for getting rid of my stress this Christmas.
August 2023 by Paul
I had to return a DAB+ radio, Bush DS869C. The lady listened to my reason for returning it (The screen had stopped working). She plugged it in to check it, confirmed the issue and replaced it. No problem.
August 2023 by phil ellis
Took back a faulty kettle that cut off when half boiled. The staff refused and asked me to prove it was faulty. They even plugged it into their kitchen to boil it to try and prove me wrong. Never been so insulted by half brained people.
August 2023 by Mark Knight
Picked up an order the wife had done online, very quick service as it was quiet, was in and out very quickly
August 2023 by mike coe
Excellent, item picked up 30 minutes after order on line
June 2023 by Imrana Hoque
Absolutely disgraceful customer service from Pam. I was spoken to in the most patronising, degrading manner when I had asked for a refund of a faulty item. Judging by the reviews it seems like Pam has treated many customers in this unacceptable manner. I'm surprised Argos have kept vile Pam on, when all the feedback regarding her speaks for itself.I've heard from many locals that this store is horrendous and customer service is rude. I regret ever coming here, please save your time and money and go elsewhere. Avoid this store!
April 2023 by John Backhouse
Terrible customer service by the manager. Refused to take back an electrical product that wasn't working correctly, and said I had to phone the manufacturer. Called them and they said why on earth are you calling us, under the consumer rights act Argos have to refund you. As a good will gesture the manufacturer refunded under their own warranty policy but advised I put a complaint in against the store manager.
March 2023 by colin jackson
Always pleasant.
January 2023 by Martin Widdicombe
Quick service. Got what I wanted.
December 2022 by Philhancox1 novabird1
Very poor customer service
October 2022 by Richard Allen
Shocking customer service Pam the store manager shouldn?t be in that position she is in as she speaks to you like a nobody should be sacked on the spot! no help at all didn?t even take my order number to view the order with the phone call over the phone with Customer services will not be using Winsford. Avoid this place no help and a 25 mile round trip wasted fuel and time. Shame I can?t put 0 stars as that?s what this place should be graded at! Shame on you Argos
October 2022 by Jordan Horsman
Can only say what a shabbles this place is. Bought some airpods reaslised once i got home there was the wrong ones i wanted. Returned to store and was told i could not return them because i had opened them up. Pam the manager needs sacking and spoke to me in a way that if she was my staff she would of been sacked on the spot. Shop elsewhere
January 2022 by Maria Nicholas
Brilliant staff, always so helpful and go the extra mile for their customers?... Thank you all so much for all of your kind efforts and doing an amazing job???????? May 2022 bring you all happiness ??????
August 2021 by Matthew Abbott
It is what it is. Order. pay. wait. leave ??
July 2021 by Steve McQueeney
A good store with helpful staff and quick service. Highly recommended.