The service was shocking, no agent even bothered to get back to me. This might have been been up the (male) agent whom I spoke with as he showed no interest of even wanting to listen or be helpful . This was just over a year ago and now looking to book next trip but will not be contacting Hays Nantwich
August 2023
I came to them to look at going abroad in 2024 I thought they could go through packages with me but they said no they will email me - i gave my email address and checked it was right. 2 weeks later still no email (junk, deleted and spam folders checked). So i rang them they said they would email again. 2 weeks later still... read full comment
July 2023
Went in here 4 days ago, the one statt member there said he couldn't get onto the Jet2 internet site but he would email details of suitable holidays. He didn't. Thinking he may have taken the email address down incorrectly we emailed the branch. Still no reply. We have now booked a holiday with another company.
