Tires in Crewe, Cheshire

“I took my car in for its Mot today and must say that I was very impressed by the standard of customer service. Upon booking online I received a confirmation email containing instructions for the test, some advice and contact details. The technician I saw was very helpful and informative and the car was ready promptly when I returned. I would definitely recommend this branch of Halfords Autocentre”

“Went and met David. He checked the car, for free, and advised me to go tonthe dealership, as car was new. Alloy was bent, bought a new one. Went back, david got it changed without any charge. Went back todaybagain fro alignment, and asked his opinion on tyre change. He said not required. Very helpful person. Would highly recommend this place and Mr David. Extremely professional and helpful.”

“Outstanding Service from Liam Hickson , Centre Manager, Crewe, CW1 3BY

Dear Kwik Fit Management,

I am writing to commend the extraordinary service ,
I received from Liam Hickson at your Crewe branch today. After experiencing a stressful tyre puncture on the motorway, I was directed to your branch for a repair.
From the moment I arrived, Liam was the epitome of professionalism and reassurance. He immediately attended to me, quickly diagnosed the problem, and took every effort to find a solution. Despite the required tyre not being in stock and his own busy schedule, he proactively contacted other Kwik Fit branches and arranged for the part to be brought in. This commitment ensured I was not delayed for an important appointment I had to attend.
Beyond his technical expertise and resourcefulness, Liam made my entire waiting time pleasant and comfortable. His gentle attitude and commitment to my well-being transformed a stressful situation into a completely stress-free experience. I felt calm and confident that my car was in the right, reliable hands.
I have visited other Kwik Fit locations in the past, but this particular experience was truly exemplary. Liam is a remarkable asset to your team, and his dedication to customer care is truly laudable.
Although I do not reside in Crewe, I will undoubtedly consider returning to this branch for future car care because of the service I received from Liam.
Sincerely,

A Very Satisfied Customer”