March 2024 by irina RUJOIU
Every time I went in the farmacy I had to wait a lot before I was being seen. Although no other customers were there. They don?t check the prescription properly before they are giving to customers.Very rude staff as well
March 2024 by Jessie Parkins
This is an FABULOUS independent pharmacy that has deliverers of medication TWICE a day!!.. they are a warm welcoming group of people that will do anything to help you out . I recommend this pharmacy over tesco boots or loyds most definitely!
February 2024 by angela neubronner
This chemist has saved my life. I have never had such a brilliant experience with a chemist. The girls are so helpful and caring. Thank you Lauren and Sharon. You are two very special ladies. People you have to understand it's not always the chemist that's wrong. Maybe take a look in the mirror.
February 2024 by Andrew Aston
Unfriendly and need training in customer care. Make you wait around for ages while ignoring you and not even a hello, please, thank you
February 2024 by helen hensman
Was okay to start with and as time has gone on it has become worse. Certainly don't keep to there word. Had evidence of calling multiple times a day regarding prescriptions but they just don't care and don't answer the phones if you try to call.
December 2023 by Sam Hack
Phones never answered, they do not keep to their word. Keep requesting medication from my GP that I have not asked for and have asked to be cancelled every month. Terrible. Used to be brilliant but will now avoid at all costs.
December 2023 by Paul Cotton
What's the point in having a phone if it's never answered. Calling 50 odd times ( not exaggerating) and don't answer once. A number of times there hasn't been stock of what we needed and also times when we have been given something different
December 2023 by Ann Ward
Never actually answers the telephone no matter what time of day you call. But very happy to switch it to answerphone for the close during mid day
November 2023 by Crista ?Crissymissy? Haak
Excellent pharmacist: friendly, efficient, professional and helpful.Staff serving customers might find it helpful to do some customer care training.
October 2023 by Rima LF
This pharmacy never answers their phone. It's horrendous. They really need to improve their customer service.
August 2023 by E Granado
I was really impressed with the agility of the young man that dealt with my prescriptions. He went above and beyond his customer services. absolutely superb. Thank you.
July 2023 by Simon Hodgson
I dread having to use this place whenever i need to pick up a prescription. The standard format, which i have experienced many, many times before usually involves a substantial wait whilst confused staff try to find medications from their shelving system. Clearly no one there has devised a logical way to organise people's prescriptions because none of them can ever find them in a timely manner. It appears, to a pharmacy layman, that they just randomly place people's prescriptions on shelves just for a laugh, because i can't believe it's that difficult to locate items, or no one has had the foresight to think about trying to improve it and make it more efficient. Terrible customer service at times also, where you are left waiting at the counter for someone to serve you even though there seem to be about 7 people working out back. I have had to leave on several occasions in the past because i got fed up with waiting. On the plus side they do sell shaving products which means you can have a quick cut and polish after waiting for your prescription, meaning you are not leaving the pharmacy looking like Robinson Crusoe.
April 2023 by Stephanie Davies
Not impressed by customer service at this pharmacy today, Pharmacist dispensed wrong medication (old prescription) went to return minutes later on discovery to be told they can?t offer a refund as it?s left premises. This was a matter of minutes, clearly could see box still sealed and untampered and no signs in pharmacy or on their website that this is their policy not had I ever been advised of this during the transaction process , this practice could potentially be detrimental to health and wellness of customers. They wanted to me to pay again for the correct medication which they didn?t even have in stock!!I would also point out the only reviews that receive acknowledgment are those that are positive and negative reviews are not given any response!
January 2023 by Melanie Green
Excellent customer service.I expected to have to collect the remainder of my prescription when back in stock so was surprised when it was delivered to my home.
January 2023 by Oliver Brace
Very good
