Visited on Sunday. Very unhelpful staff. Lady behind the till charged me twice, and I could see the transaction on my app but she was arguing. She then called a manager who told me the money will be back in my account within one or two days. I have called the bank and they said the money won’t be refunded by H&M until... read full comment
June 2025
Didn’t enjoy my experience here. Staff was rude, come in with my sister who has a newborn baby and he was crying and they all just stood there staring at us. I got served by Amy, short black and red hair, with glasses, very rude. Just shoved my shopping towards me with me receipt, such rude staff. H&M rethink who you’re... read full comment
May 2025
HORRID STAFF. I’m an avid shopper and from all my past experiences, I’ve never seen a more ill-mannered, unprofessional & rude team in my life than what I’ve witnessed at this H&M. The staff are wildly incompetent and quite frankly should not be working in retail. The shop floor is always a mess, the changing rooms... read full comment
