I Bought a Tissot Seastar 1000 Watch from Ernest Jones for £520. The watch's chronograph start and stop buttons became stuck after literally 3 days of use. I took it to Ernest Jones to have it repaired as I had purchased insurance for the watch.
The watch went away to the manufacturer's to get repaired and I had... read full comment
August 2025
I’ve had a few problems with Ernest Jones when it came to the manufacturer, but I can’t praise the Cambridge store team enough. Grace and James have been absolutely amazing from the very start – so helpful, kind, and patient throughout the whole process. They really made a stressful situation so much easier, and I’m... read full comment
