Took an online return - it was greater than the 30 days, all I requested was a credit note for the sale price of the items. This was declined by the manager, old fashioned view to market value. No wonder Zara is going out of business, they are terrible online and in person, yet another brand that cannot adapt to the market.
August 2025
Cramped and not enough fitting rooms, don’t think they hire enough staff as there was hardly anyone round to help, and when asked they can across as agitated and rude, didn’t help and fobbed me off
August 2025
Thank you to two ladies who helped me for my 6011 510 800 bag that I wanted to buy ! It wasn’t on showcase but two ladies near fitting area rearranging and restocking clothes around 3:50 pm managed to . Thanks :) made my day
