August 2025 by MyReview Mailbox
I had the displeasure of encountering perhaps the most surely shop assistance I've come across in years. Despite his advanced age, he had clearly missed every opportunity over the years to pick up any manners and made me feel that he was doing me a favour by taking my money. There was no alternative but to take back the payment and vow never to return.
August 2025 by H DL
I?ve been a loyal customer for years, but my recent experience on August 30th was absolutely unpleasant and left me furious due to the staff?s blatant arrogance. I took two pairs of trousers in for alterations, and when I noticed the measurements were off, I asked him to remeasure them. Rather than offering any help, the staff bluntly refused to correct the mistake, arrogantly claiming he was too busy, even though I was the only customer in the shop. His complete unwillingness to address the issue led me to demand a refund for the £37 charge I paid in good faith. I then took the trousers to a different tailor, who confirmed they were mis-measured by a full 1.5 inches. This experience was both frustrating and infuriating, and after being treated so poorly, I will not be returning.
August 2025 by Liz
Jacket didn't look any cleaner than before and had marks on which we easily removed as they didn't.
I'm not even sure it was cleaned.
Shame.
July 2025 by Alex Pandya
I went there to see if they could fix the zip of my jacket and they were most kind. Super service and ended up not even charging me for the work! I can?t speak on the dry cleaning but the woman inside was lovely.
May 2025 by Eli Maurice
We have been using Impress Dry Cleaners to wash and iron linen and towels for our serviced accommodation property for a year. Always happy with the excellent service provided. The staff are all very friendly, and helpful. Over the years we've done other bits like key cutting and dry cleaning. This is the only dry cleaning service we use, and we definitely recommend.
March 2025 by Shereece Potgieter
They are very unprofessional i do not recommend using them at all i have contacted the police and now taking legal action!! I have recorded a conversation where the owner is swearing me! very abusive. Do not use them! They money grabbers! And very dishonest
March 2025 by David Hellyn
We needed a battery in a watch, called in whilst shopping left it for 20 mins then picked it up. Excellent and friendly service, would definitely recommend, they seem to do everything, dry cleaning, cobbling, keys, watch batteries.
February 2025 by ali delgoshaei
Fantastic dry cleaning service! Super fast turnaround, and they managed to remove all stains perfectly. The staff is very polite and kind, making the whole experience smooth and pleasant. Highly recommended!
August 2024 by M G
Very good service. Dry cleaned my suit within 24 hours at a decent price. Nice staff.
March 2024 by Louise Bennett
The most expensive key cutting service. I was horrified at the cost.
March 2024 by Lisa Martin
Dropped sons coat off for a repair was promised it would be ready by Thursday before we leave. No call or text to say there was any delay now being told they don't know when I can collect my sons coat. Very unprofessional staff that are no help with the customer
March 2024 by Cara Barker
Sorted out problem with my watch strap great service
July 2023 by Jawad Midani
The best dry cleaners in town. Affordable prices and they offer more than just a regular dry cleaners! They offer key cutting, alterations for all types of clothing, shoe repair, and more! They truly are here to impress us!
June 2023 by Bianca Chiaese
Very unreliable and unprofessional. They lost my garment left more than a week before, without been sure where it was. At one point they told me that they needed to call their boss ( in Canada ) and that I needed to wait for him to wake up. No apologies, just on an update text without even advising where and when the garnment were delivered ( nor found ). Very disappointing !Service: Clothing alterations & repairs
March 2023 by Ryan Mitchel
I am not someone to usually post reviews but I am so upset and angry with what happened I feel I had to. Do not get you keys cut from here!I moved into a new house and got my keys cut here. A young lad didn't seem to sure he knew what he was doing but I trusted him. I tried the keys and they did not work. I went back to the store to change them for a second time and they did not work again. I then had my lock mechanism break on my door due to the incorrectly cut keys. This cost me £500 to get a locksmith to get into my property and change the lock. So I had to drive back to the store for a third time and get a refund which I got with little trouble however I am now £500 out of pocket due to the incompetent staff who just smiled while I explained my troubles.Don?t go here for key cutting, go Timpsons or someone else!
