I had the displeasure of encountering perhaps the most surely shop assistance I've come across in years. Despite his advanced age, he had clearly missed every opportunity over the years to pick up any manners and made me feel that he was doing me a favour by taking my money. There was no alternative but to take back the... read full comment
August 2025
I’ve been a loyal customer for years, but my recent experience on August 30th was absolutely unpleasant and left me furious due to the staff’s blatant arrogance. I took two pairs of trousers in for alterations, and when I noticed the measurements were off, I asked him to remeasure them. Rather than offering any help,... read full comment
August 2025
Jacket didn't look any cleaner than before and had marks on which we easily removed as they didn't. I'm not even sure it was cleaned. Shame.