Cosmetics & Beauty Supply in High Wycombe, Buckinghamshire

“I quite regularly look around this shop during my intervention with a young child that is out of education. This child is sensory seeking and loves going into this Lush on our walks around Eden. The staff are always fantastic, so friendly and happy to see him. It has got to the point where this previouslynquite shy child is now confident enough to interact with the staff. This is reflective of the approachable and relaxed nature of the lovely people that work here.

In my line for work, shops where the staff are understanding of additional needs and accommodating to customers like us - who are generally just browsing - is a life saver. Knowing that we can go in on our usual route, see familiar faces and have a chat is so nurturing for this little boy's confidence and self esteem.

A staff member has even been kind enough on a couple of occasions to demonstrate a bath bomb. This really has been special and much appreciated.

I couldn't recommend this store enough on a trip to Eden ??”

“Came in with like no idea what I was looking for and spoke to Hanan about the problems I was having with my hair and she suggested something for me, I didn’t feel pressured by her or anything like that and she didn’t overwhelm me with options so I think that was really nice.”

“I received amazing customer service from you consultant VICTORIA, I even asked her named because she really helped me to choose the right product, considering my skin type. And it was really one of the times when the assistant is not trying to push you buy what is most expensive but what is really needed to you not looking at the price.”

“Range of products is very good here, it is a struggle to find staff available to help if help is needed. There was a queue as usual to pay (but no longer than usual) but all tills were staffed and staff were polite. There were parts of the store (particularly near the back) which were dusty and could do with a good clean. Overall good experience though.”