Never again ! Avoid .Complete lack of customer care.They would not take shoes that were clearly faulty- within a year of purchase- and despite their own customer service asking the manager twice to use his discretion. No offer of any compromise just hard nosed refusal.The manufacturer was outstanding and found an excellent... read full comment
May 2023
Was looking for a pair of Scarpa walking boots for ages, no stores had any stock as we're generally a web-exclusive. Staff at Millets Chesham luckily done some digging and found the pair in my size out the back and held for me to get there and try on. Perfect customer service, very attentive and helpful. Would recommend.
Following advice given by the government and health officials, we're delighted to announce that our stores in England and Wales are now open for all customers. Stores have guidelines in place to keep our customers and colleagues safe, and our website remains open 24/7 for your convenience. When in store, please adhere to the guidance and we look forward to welcoming you back.