Very poor. I was waiting to buy something but no shop assistant was around. Eventually, a couple of shop assistants came out on the floor. I asked to be served and said I had been waiting. She sighed, eventually served me, but it was clear she didn't want to! Disappointing service.
February 2023
We regularly visit Clarks in Wokingham to buy shoes for our young son. Ryan is absolutely fantastic with our boy and always gives us honest advice, even if it's to wait a few weeks before buying the next pair. Ryan is an asset to the company and we can only see us returning indefinitely (as long as he is still working there!!... read full comment
February 2023
Very disappointed today of the customer service. Helped by a young lady who wasn’t making me feel very welcomed in the store. Not very polite, the very minimum and didn’t say bye. I came to pick up some shoes and she couldn’t find them. Actually they were behind the counter, she just finally gave them to me after... read full comment