Banks in Reading, Berkshire

“I have previously had unpleasant experiences in other branches in London, but I recently visited the Reading branch and was pleasantly surprised - from the people who welcomed me as I went it to Miriam who helped me update my account. Her kindness was very much appreciated, not to mention my issue was solvedin 3 minutes. Excellent service!”

“I had a wonderful support from this branch and special thanks to Mr.Mir who had helped me very patiently and was very customer service oriented. He had answered my all queries and try to help me to get my account sorted. His efforts are much appreciated.”

“Thank you for the excellent customer service at this branch. Vishesh did an excellent job at handling my name change request, was friendly and efficient. I was very pleased with his professionalism and can't recommend the team enough. Thank you again Vishesh and everyone at Nationwide Reading!”

“Set up and collect your visa card from here.I believe they make the cards for all the banks which is why it takes so long to receive the card in the post but if you can collect it speeds the process up.Large building on Queens Road, Reading. You can't miss it with the big Visa signs.”

“Sharon provided us with excellent service by going out of the usual routine of things and sorting urgent paperwork for us. Others should look to Sharon as an example of excellent service”

“A big thank you to Arvinder, the most professional and kind banking staff we ever met!
Last Friday I went there as an interpreter for my friend, who is an asylum seeker. He wanted to open a joint account with his wife. Before this we went to 2 other banks, who simply directed us to do it online. Since my friend does not speak English and had bad experience with application processes using mobile apps, we decided to try Halifax.
Here we had a complete different experience: the staff are all helpful, especially Arvinder, who sit down with us, checked the documents and booked an appointment to discuss this further. She was most patient, skillful and friendly all along. What a difference this makes!”

“I had a fantastic experience with customer service. The staff member patiently and professionally addressed all my questions regarding our mortgage. Shame, I forgot to ask for her name, but she mentioned that she had just returned from maternity leave. Keep up the excellent work! Wishing you all the best.”

“Good morning Family Bank Reading,

I would like to share my positive experience while opening a community bank account with the assistance of Shusan Gurung. The whole process went very smoothly thanks to his support.

Shusan was kind, patient, and knowledgeable throughout. He took the time to clearly explain everything that was required and guided us step by step. He also answered our questions with great skill and followed up with emails to ensure we were fully satisfied as customers.

I truly appreciate his professionalism and dedication, which made the process st”

“Service are Great,timely Manner and best things are Staff. All staffs are Happy to help and very professional cheerful and always Ready to serve. front Desk Staff have always Service with Smile. Thank you all??”

“Had a brilliant experience with Ewa helping to sort out a name change. She was professional, friendly and so helpful. She went above and beyond and is a credit to the company. Thank you so much!”

“The Sainsbury's Bank has the following specialisations: loans, credit cards, travel money, insurance, savings, mortgages and international money transfers and these sources of information can be seen and read in the Sainsbury's Bank website. THIS OUTLET OF THE SAINSBURY'S BANK ENTERPRISE LOCATED IN THE SAINSBURY'S SUPERMARKET IN CALCOT IN READING IS KNOWN UNDER THE NAME "TRAVEL MONEY" because it is a foreign exchange bureau which sells more than 50 currencies. TRAVEL MONEY offers great exchange rates and zero commissions. However if a customer is a holder of a Sainsbury's Nectar Card, then this customer will be able to buy the foreign currencies at much better exchange rates known as the NECTAR RATES. In effect it is advisable that any Sainsbury's Nectar card holder should take advantage of the NECTAR RATES at this foreign exchange bureau thus gaining the maximum value of money and at the same time gaining the points on the Sainsbury's Nectar card. In the event that a customer wishes to buy a currency which is not on display on the currency exchange rate electronic board and is not available in stock, then a special order for that specific currency can be made for that customer's purchase. Customers can always buy hard currencies in a large sum of money with any bank cards for example HSBC, Metro Bank, Santander, etc, in effect the bank card transaction enables the customer to avoid the task of withdrawing a large sum of cash from an ATM for the current exchange at the counter and till point. On-line purchase of foreign currencies can be also collected at this branch as an option if the delivery of those foreign currencies are not chosen to be sent to a home address. Any foreign currency remaining after the foreign travel, can be returned and be given in exchange for the British Stirling at a decent exchange rate provided a receipt or an invoice is kept and is presented at the till point at the moment of currency exchange. MONEY TRAVEL also provides a travel money card known as the MULTI-CURRENCY CASH PASSPORT where 10 currencies can be loaded and the money can be spent and withdrawn in available local currencies while being abroad. The service provided in this branch is excellent. I have awarded this outlet 5 stars for excellent service and products availability.”