What's the point of opening an account with the promise of having a bank opened 7 days a week and hours that usually a customer can make it, like they actually say on their website - then needing to get to a branch and their opening hours are 9:30 am to 5 pm Monday to Friday? The call centre is unbearable and useless and... read full comment
May 2024
It's ok...but the big USP has gone. .closed at 5pm weekdays and closed at the weekend...not good. The security codes are cumbersome and hard to reset.
May 2024
Was a good Bank until they changed their phone service, all you get is a talking robot that deal with any requests and totally useless if you ask me!
