June 2025 by Jasmin Weitberg
The staff is friendly BUT I didn?t get any help with Top-Up vouchers or when I had issues to top up the phone, looking for accessories.
I was always told go to tesco to get a voucher, call the helpline to get help regarding topping the phone, changing packages etc
March 2025 by Daniel Flutur
Thanks EE
Outstanding customer service,from every person i been in touch.
Compared to lycamobile EE I a 1000?s times better
February 2025 by Patel Prashant
Very very third class person working nobody help the person . Just make the money with the customer and say I can?t help you
You can call the customer care service and after nobody help the staff..
So don?t do the ee sim card
December 2024 by King Khan
I came yesterday all front guys chilling i came for my bill setup on debit card my phone battery dead front guys started saying "whatt aa joker you are what a joker look we have a joker" ... Over smart pathetic staff dont ever go in this store .... i know no body will take action here ..
November 2024 by kranthi gajula
Immensely grateful for the compassionate support and assistance provided by the store manager ?Scott ?and his team ?Karen and Rebecca? Their dedication to helping customers truly reflects kindness and humanity!
November 2024 by Idris Takuma Suleiman
Friendly and professional service
October 2024 by Mariyam Varghese
Nice sevice especially Ahmed
September 2024 by Basil Eldho
I am utterly disgusted with this store and their disrespectful treatment of customers. They are pushing unnecessary add-on plans and making fools out of their customers. This is completely unacceptable and I am extremely disappointed.
I can't believe the audacity of the manager! Trying to trick me into getting another SIM card with their name on it just to earn more points. They are deceitful and dishonest, preying on unsuspecting customers to line their own pockets. This behavior is unacceptable, especially coming from an EE employer, one of the top companies in the UK. Their actions are despicable and disgraceful.
September 2024 by Jacob Mathew
The Worst Experience... Very bad store and their service. Even staff members are not friendly. They just cheat people and make money. I have purchased 2 phone one Watch from this store. Being their customer is the biggest mistake of my life. Don?t come to this store they are cheater.
September 2024 by Owen Greenway
Staff were excellent
August 2024 by Karen Duncan
EE Advisor, Keren, at the Luton EE store was amazing - very knowledgeable and helpful - nothing was too much trouble and she was great! She needs to be praised for her attitude and work ethic. ?
July 2024 by Stuart Trounson
OK. I've been having a few broadband issues with EE recently (very unstable internet connection) and, despite the pretty unhelpful or proactive attitude of the Plymouth technical call centre, the EE store staff have been very good. They forced the issue with engineers and eventually got a short notice appointment. And also supplied a remote wi-fi hub to hopefully keep me online till the main broadband line is fixed... Good work! Especially, the Afro-Caribbean lady on Thu morning!!
July 2024 by Likhith Sunnam
Junaid was very helpful while upgrading my device. Excellent Customer Service
July 2024 by Robert Astall
Excellent customer service from both Anshi and Scott, really helpful in helping my mum who had lost her phone and was extremely informative in regards to deals and offers. Extremely grateful for all of their help, as her new phone is on the way tomorrow!?
July 2024 by T A
Poor customer service. Junaid will very lazily tell you to shop online when you come in store for assistance. And then Gabriel will play racial jokes and games to get you out of the store again in order to not do his job or take accountability.
