I had an absolutely terrible, atrocious experience at the Bedford location. The staff member who helped us (or should I say didn't help us) was called Briony. She was completely dismissive of the holiday we wanted to book, she made it all about her, her attitude towards us was absolutely terrible, her uniform was a state... read full comment
February 2024
My husband and I went to Tui in Bedford to book a Marella Cruise. We usually book holidays online but with all of the different mobility issues my husband has we thought we’d try booking in the shop. Briony was fabulous from when we arrived, making everything seem easy and no trouble. She helped us look at different... read full comment
January 2024
I've always been a bit weary about travel agents but my fears were very quickly put to rest. Briony was absolutely amazing and showed me tours and experiences I could do when I go to holiday in Japan in March. She was an absolute delight and I will absolutely use Tui in the future again!