February 2024 by Ernest Kowalik
Well stocked, helpful, and friendly staff
January 2024 by Lauren Neathway
My children love coming to this shop and never leave emptyhanded. Staff are friendly and always helpful.
October 2023 by John Edwards
Brilliant choice very friendly staff lol don't go in with your children lol it'll cost u
August 2023 by Isla Mcgowan
Terrible service honestly. I wish I could say I've made this up but unfortunately I haven't. Now for some context, it's my little brother's birthday soon so me and my friends were looking for a gift for him. We're not sure what happened but as we walked down the baby toy aisle, there mustve been a toy that some dirt of sensor because it turned on and caught us three off guard. We laugh it off ,however, a man (looking rather official, I assumed he was the manager. White man, glasses, possibly bald? Middle aged.) came over and started scoulding us? Bearing in mind, before this we were just looking around, just like the other shoppers. We weren't loud, we weren't making a mess. The most my friend did was pick up a mask and put it on to see if it would even fit my brother's head. However, this man had made assumptions due to our age that we were messing around all because we laughed as a reaction to being scared. This man berated us and thankfully we managed to get it all on video otherwise no one else would believe us. As we tried to explain and apologize the situation we were constantly cut off. This behaviour from staff towards customers customers is atrocious. I'm appalled. Some other customers at the scene had the same thought as us.
August 2023 by Kerry Poole
Son chose the toy he anted. Friendly staff and clean & tody store
June 2023 by Andrea Copson
Kids allways love going in he . good Lego x
May 2023 by LuDinha1984
Amazing staff in this shop.They Always try to help me find what a need for my kids with a big smile.Margo it?s amazing always very polite.Thank you
April 2023 by Neil Woodland
Lovely polite girl on the tills made my daughter feel grown up paying for her toys.
February 2023 by Jack Burton
Some prices are competitive I guess, hard to keep with online prices. Staff super friendly
February 2023 by wedge n7
Always fun in a toy store
December 2022 by Simon Fuller
An amazing place to shop toys. Staff are excellent - very helpful & knowledgeable. Recommended!
August 2022 by Laura Collett
I love this toy store. There is a huge amount of choice and sometimes they have big discounts on popular branded toys. The staff here are amazing. They are always willing to help you find what you are looking for and often check in the back if you can't find what you are looking for. The staff are so friendly and approachable. I never feel awkward asking for help. The store is always clean and tidy no matter the time of day of your visit. There is a good selection of family board games as well as the latest figures and toys. The offer click and collect too which has saved me alot of time in the past. I would totally recommend.
July 2022 by Dev Spears
Came in to buy a gift the item I wanted was the last one in store but was in a battered box. I asked to see if it could be discounted as I would need to be imaginative with boxing it up and presenting it, manager would not allow any discount to be applied. Its a shame as this item wasn't available elsewhere in Worcester. Purchased some nice gift wrapping and managed to make the item look more presentable, but left disappointed with the level of customer service from the instore manager.
June 2022 by bolrogretro
Great toy shop, good mix and good prices.
June 2022 by Tom Rodwell
Great choices. Good value, always inspirational.
