February 2025 by LitcherallyAPotato
Aerin with an A gave me a really nice cookie and I requested it to be melted a bit and she melted it so like slay?
Warm regards,
Paris
February 2025 by Manas Goel
The best sub I had in Worcester, really nice and friendly staff
January 2025 by Caroline ELLINGTON
Very good service I'm gluten-free and vegan the girl who served me cleaned the sides down and changed her gloves and was very careful not to cross contaminate my sandwich obviously very well trained well done Subway a delicious sandwich very happy customer thankyou
September 2024 by Archie Ellesmere
Ordered 6inch tex mex, used the wrong cheese and only 2 crushed Doritos.
August 2024 by Neiha Botadkar
Healthy food experience. Fresh and tasty. Served well by staff PARDEEP, will go again soon. ?
Vegetarian options: The veggie delight is the all time fav.
They have a new veggie cutlet also. Not yet tried it though.
April 2024 by Bahar Ullah
Abysmal service - the actual manager starts my Tuna subway without changing his gloves, then passes it to a colleague who I watched finish someone else's chicken sub where he was patting the salad down onto the chicken. Again, no new gloves starts to touch my sandwich at which point I said I won't be having that and pointed the fact about about the lack of gloves changed. The manager pipes up to say he didn't touch the meat! Outrageous - of course I walked out and won't be returning!
April 2024 by evielorna _
ordered online. needed to change my order and called 4 times with no answer. food came and was stone cold? i tried calling again to complain about the food but again, no answer. payed £18 for
March 2024 by Sebastian W
Vlean space and Food always fresh.
Vegetarian options: Veggie patty is great ?
February 2024 by Sebastian Wasilewski
Vlean space and Food always fresh.Vegetarian options: Veggie patty is great ?
February 2024 by Rhys Chambers
Food was ok but probably the most empty sandwich I?ve ever eaten, but at least subway saved 15p on meat and
November 2023 by Skepo5024
Hands down the best cookie I?ve ever had. Alongside a Pepperoni melt, it made my Monday go from a 1 to a 10. The birthday deal allowed me to claim this cookie free of charge.
October 2023 by MANNI SANDHU
Popped in for a quick sandwich durning my lunchtime, so was in a hurry, the staff were so unfriendly and unhelpful. No one asked me what I wanted so had to literally ask someone to serve me. To top it off no one asked me if I wanted my Sandwich toasted didn?t know if it was mine they were making it?s was just the shambles and then got charged £1 for 3Slices of jalapeños - will never be going back to that store would rather starve!! a smile a pleasant questions or conversation doesn?t cost anything!!
October 2023 by Nahid A
The staff were nice but they couldn?t make the food the right way and they very stingy with the amount of filling they distributed for the price. I asked for my sub to be hot and it was cold. And they don?t have basic condiments on offer. I?ve had subway everywhere this was easily lower rank. They have the potential to improve but need to do it fast.
August 2023 by Leo David
**Appalling Franchisee Owner**I was due a free 6 inch Subway as I had 578 points on my subcard. I ordered a 6 inch wrap by itself. The lady who was serving me indicated that the scanner was not scanning my subcard correctly. Then she asked for the long Subcard number and entered this into the till and it still didn't work. At this point, she mentioned that the issue had occurred before. She then sought the assistance of her colleague who was working at the back of the store. This individual tried to do something with the information inputted to the till but did not try to scan the card again. Without communicating with me, he went upstairs. This individual (Sam) could do with some customer service training as his conduct was not at all professional.I had to ask the lady who served me what was happening and why things were taking so long. She advised me that her colleague had gone upstairs to check with the 'franchisee'. After waiting 10 minutes Sam came downstairs and told me that I couldn't have a free Subway as I didn't "have any points on my card" and suggested that "Subway must have cancelled my Subcard as I 'hadn't used it in a while'". I am a regular Subway user and scan my card often and as per the app I was entitled to a free sub.I was unhappy about this and made it clear that the app was indicating that I was due a sub, so the refusal to provide me with one seemed very unfair. A few minutes later the franchisee came down (Matt) and started the conversation with "What's up buddy?" with an unpleasant tone. I explained to him the situation. His immediate response to my position was asking whether I was the person that had come in earlier "asking for a free sub". I was confused by this response so I said to him I had no idea what he was talking about. He then turned to his staff and asked them the same question, in front of me whilst treating me with complete contempt. His staff confirmed that I was not this individual.He then reiterated what Sam had told me earlier (i.e the Subcard is the problem) and then blamed it on Subway for using a third party service for their Subcards. He also (like Sam earlier) failed to even attempt to try to scan my card. Matt routinely repeated that they would not be giving me a free 6 inch sub and would not apologise for the situation. His tone continued to be abysmal and contemptuous.I didn't want the food to be wasted, but because of the way I was spoken to and treated throughout the transaction I told the people serving me that they could keep the sandwich and walked out.This is not about me not getting a free sandwich (despite being fully entitled to one) this is about the way I was treated, especially by the franchisee owner. Matt represents his store, his staff and Subway so it really is beyond my comprehension that he can be in this position considering the disgraceful way in which I was treated and the indifference he appeared to have for Subway itself. There are some substantial customer service issues in this store and this clearly comes from the top.
August 2023 by Kerry Poole
Son had a sub and it was delicious. Friendly helpful staff, not too busy.
