January 2024 by Hasnat Mazhar
Very helpful team always very accommodating and helpful.
December 2023 by Stephen Mason
Great friendly service. Professional. Feel confident that the advice you are being given is for your best interests, rather than with some establishments their own.
December 2023 by Janet Lloyd
Very happy with my eye test. Every member of staff very obliging
December 2023 by Mary Ingram
Lovely and kind assistant, very helpful and advised me correctly for my needs.
December 2023 by Stephen Landucci
It's sometimes hard to get hold of them in the hearing aid department. You can leave a message. Sometimes, they call you back. Also, my dad lost his hearing in hospital and had to wait over a week to get a new set no express service available
December 2023 by Eric Wood
First time here what can I say the service was impeccable, could not fault the eye sight test staff were so polite and helpful brilliant service 10 out of 10
December 2023 by Kevin Griffin
Very professional support to help make the jump to Varifocals and I am really happy with my specs. Nice one Frankie, we got there ? do you remember me ?
November 2023 by Len Perry
I was using another opticians but was having a lot of trouble with my glasses and vision so tried Specsavers and I?m so pleased, my vision is a lot clearer, the service I was given was excellent.
November 2023 by Jay Ski
Anna Blyth was fantastic is the customer service side of things ..when I had a few issues , and another member of staff didn't take the care or time required I then saw Anna and she preserved and rectified the issues for me taking the time to source a solution, she is a credit to the Worcester Store
November 2023 by Justin Wallcroft
Very pleased a warm welcome ,well explained diagnosis, and next steps ,friendly kind and reassuringly proffesional.Highly ecommend.
November 2023 by Gavin Jeff
The optometrist I had an appointment with was brilliant, explained things perfectly and didn't rush you through. No waiting around the whole process was very efficient.
November 2023 by Carol Parkins
Absolutely fantastic customer care by all the staff. John who carried out my eye examination is extremely caring and makes you feel totally at ease. Highly recommended
November 2023 by Geraldine Fowler
Soon as i arrived ,i was shown who i needed to see ,very pleased that waiting was'nt very long also ,from start to finish i was done within the hour stated Well done
November 2023 by David Campbell
Always been impressed on my many visits here for eye tests, new glasses and repairs. Eye tests carried out with impressive technology. Glasses prices seem good and although range is a bit narrow for some others it's fine for me who does wear glasses for fashion. They are good and willing on making small repairs. But above all they have plenty of staff who maybe young but come across as well trained. Very much better than other Specsaver franchisee branches I've been to.
November 2023 by Nick Cannon
Customers should be made aware by Specsavers about prescribing spectacles that are not needed when it comes to the legal requirements by the dvla .I was only told after my LGV eye test examination that I did NOT require glasses for driving .By that time I had already purchased two pairs of glasses (with a NHS voucher ) that I didn?t really need .When I returned to the store to explain I was given another eye test it was agreed that I DID NOT spectacles to meet the legal requirements.I was told that although this was the case that I would benefit from wearing the spectacles especially in the evening or when I?m driving for long distances .This mainly because my one eye is slightly weaker than the other which I suppose is technically correct .Rather than give me a refund for my inconvenience and confusion I was told i I would have to return the glasses to the store before that could happen.I declined their offer but instead asked for the postal address for the NHS so I could return them myself as technically they were paid for by the NHS .My request was denied .So if you think you might need glasses for driving ask if you are legally within the limits required by the DVLA then take any advice that may make driving more comfortable.That?s called an informed decision and it?s what you are paying for when you take the eye test .You can then decide if you want to pay for that service.
