March 2024 by Antony Whitehead
Refused to let me pay in a Scottish £10 note, because apparently Alan won't take them in case they are forgeries ! They were happy to take my English £10 and £20 pound notes though, they could have been forgeries! Will be reporting this to Post Office Ltd as I don't think legally they can refuse them, they are legal tender.
November 2023 by Darren Hobbs
Absaloutely love these guys always a laugh and very helpful.
June 2023 by Ali Sam
Great staff and the best sweets selection you will ever find!
April 2023 by TwoOne Vintage
Had the most horrible experience, the man was very rude and annoyed that we came into the shop, we had done nothing wrong and the shop was still open, we just wanted to return a parcel and he was very angry and rude saying that he was not happy we went to the shop because he wanted to close early, honestly scared to go back in, not the type of customer service you want and surprised people shop here
February 2023 by Spike Rigby
Recently used this post office because the one near to us was temporary closed, but even though it's further away from us, if I need a post office in the future, I'll use this Fernhill Heath branch.Very efficient, friendly and helpful people. A much nicer experience.
January 2023 by bella bruce
Really disappointing, this counter isn't open until 9pmEvery time I go its closed or the chap on the counter grumpily tells me he doesn't like thr post office, his shop customers come first the post office customer will have to wait.Why do he run a post office, when clearly he doesn't like it
December 2022 by The Funky Truth
Always had excellent service at this post office. The gentleman behind the counter is so cheerful, friendly, and always goes out of his way to be helpful. Really can't recommend them highly enough.
October 2022 by Charlie
The best post office in town, incomparable and unmatched customer service. Polite, helpful and happy clerk.
October 2022 by Carlos Ushima
The best post office in town, incomparable and unmatched customer service. Polite, helpful and happy clerk.
October 2022 by Amanda Price
Very friendly and helpful staff
August 2022 by Katherine Morgan
Best Post Office in town ??Alan & his team rock at Fernhill Heath Post Office!! Always a welcoming greeting, be it smiles or conversation, this place has a true community vibe about it & it?s a joy to visit!! The drop & go service is extremely efficient & the staff are so friendly & helpful.Keep up the awesome work guys!!
December 2021 by Neil Hall
Normally so good, but the "older" lady serving at 8:00 pm on 20th December did not want to be there. Kept saying very loudly "I should be open til 9 but DEFINATELY closing at 830". She wanted all the customers to hear this. when we arrived at the counter with some Christmas cards for international delivery, she told us it wasn't going to happen as she wanted to close early/ she was extremely rude, and such a shame as the other staff we have had experiences with in this place were top notch. Will not be returning because of her. A horrid person.
July 2021 by Laura Parsons
Friendly, reliable, great opening times. Like a traditional village corner shop with added bonus of post office!
July 2021 by annalisa bond
Totally Amazing service , So inviting, helpful and friendly, thank you for being such an inviting post office xx
July 2021 by Matt Davis
Very polite staff who are very helpful, based inside a shop which is an added bonus
