March 2024 by Bernard Robinson
Helpful Staff whe. I dropped off my large parcel.
March 2024 by Tina Robinson
Just drove down road , turned around and drove off. Then texted to say they attempted to deliverVery poor service
March 2024 by Kathleen Roelants
Lost my package. Paid 1800 tl just the same, not to mention the value inside
January 2024 by Ian Brough
The Staff at this depot are always extremely helpful and courteous.Excellent representatives of the company.
October 2023 by Poli Koleva
Best place for relax with friends ??
September 2023 by MK M
Delivery attempted 2 days ago. Rescheduled immediately online for local pickup Monday due to work schedule. Delivery "attempted" yesterday again despite my confirmed pick up...never even came to the flat just left a note outside the building to pick up at an inconvenient depot location despite my confirmed pickup. Called customer service this morning to get details and since drivers don't provide tracking numbers on the slips they have no way to look up where my package actually is, said my best bet was to go to the address provided by yesterdays worker. I have to get a taxi to the depot and hope that my package is there Monday.Why offer rescheduled delivery/pickup options online if its not communicated to local drivers????
September 2023 by Alex Dean
Couldn't find the address despite providing the what3words. The van drove past the house on both delivery days. House number well visible. Will not be using their service in future.
July 2023 by John Mason
Had to post something using parcel force . To large for royal mail . I went on line . I couldn't have it picked up from home as I wasn't going to be there . Tried to see if I could take it to the depot. I checked on line . The Web page said I could drop it off at the post office or parcel for depot if I'd checked it in on line already . Well I didn't have any method of weighing it so how could I prepay and check it in . So I went to the post office to ask . It turns out you can sort it all at the post office . And why does parcel force drop off depot only open at 16.00 pm
June 2023 by Laurel Hewitt
Easy to fi d and quick service
June 2023 by John Greenwood
Very poor. I waited in all day only to get an online message saying they tried to collect but I wasn't available. I checked our security camera footage and no one even came to the premises. I don't like being lied to and I especially don't like being blamed for something I haven't done. I have had to re schedule the collection but due to the bank holiday it will be 6 days from ordering to collection.
June 2023 by Andy Greenhalgh
As usual Parcel Force predictable as ever, failed to leave my package in a safe place, didn't try and leave it with a neighbour. I tried to arrange either of these options for the following day but can't talk to anyone. I downloaded the Parcel Force app but it won't let me register. It must cost a fortune having to call at numerous locations twice to make one delivery. My advice would be to copy DPD exactly and then I could give you 5 stars instead of the reluctant 1 star you've received.
February 2023 by Loyalty Packaging
Awful place absolutely useless. Apparently not worth his time to scan the labels because they are taped onto the product!Waste of time rude staff they need to seriously think about themselves.
February 2023 by marie morris
Awful - they came to deliver parcel yesterday when i was at work left card to say redeliver today. Working from home today just went to get something from hall they had already been didnt even ring bell left another card to say now have to collect from dept. If trying to deliver things should ring bell just laziness really poor.
December 2022 by Macaulay Cotterrell
Great experience, quick enough parcel delivery and all was safe and cared for. My only issue is the difficulty to clarify what's happening to your parcel, and the frequent periods in which the tracker was down. Other than that, Great service and I definitely recommend
November 2022 by J Gordon
Never actually deliver parcels to my address... went to the depo to collect, staff were extremely rude. If you have a parcel being delivered by parcel force... good luck getting it.
