July 2025 by Geoff Evans
Next online returns are a complete joke. Next support sent me a return label for Evri. I returned the item but didn?t receive a refund. After I followed up with Next online I was subjected to several useless advisors that kept asking for an Evri tracking number. It was a different advisor each time, not bothering to read the previous correspondence. I eventually realised they were asking for the number on the return label that Next had sent me in the first place! Clown town. Still waiting for my refund.
April 2024 by A Abouserwel
Very helpful staff
Worth visiting
December 2022 by Ela Verdigi
Popped in today to buy some last minute children's shoes. It was 3pm, well before the 6 pm closing time. It was my first visit so I wasn't sure about the layout of the shop. The shoes section was blocked off by some racking. There was no written signage, nothing. I presumed that the entrance to the section is from different side so sneaked in between the clothes. I was trying to get the shoes but some nasty lady attacked me before I managed to say a word. This section is closed! This section is closed! pushing towards me. That was beyond rude, shouldn't the shop keepers be obliged to be nice? It doesn't cost a thing. I am fuming and will not be returning
December 2022 by Andrew Cheese
Very small. Expensive and poor selection.
February 2022 by Chris Jerrard
Popped in with my toddler to buy some gloves from the children's section, lots of great children's clothes but only one set of gloves. Asked a member of staff if they had other stock elsewhere in the shop. The lady in question looked me up and down like I was something she had trodden in. I was just answered "no" and as I politely asked her about future availability this lovely happy in her job member of staff just walked off! Experience has put me off spending my money with Next, poor show.
December 2020 by Peter Robinson
The Top Man of today. Over priced in my view. Standard product. Nearly always dark maybe they think this is classy
September 2018 by Gilly
Great selection of Linen dresses at reasonable prices. Out of stock on one but ordered and will be here tomorrow. Great service.
September 2018 by Peter Beiersdorf
Next always good
August 2018 by Richard Hodgetts
Expensive for what is on offer as always .
August 2018 by Sam Collier
Not the biggest of stores so a small selection but the staff are fantastic, very helpful and friendly.
July 2018 by Marc Cawte
Nice clothing and good quality
May 2018 by Gill Agopsowicz
Great selection of Linen dresses at reasonable prices. Out of stock on one but ordered and will be here tomorrow. Great service.
December 2017 by Peter Faizey
Bought an item from the store this evening to be served by the singularly most unpleasant store assistant I have ever encountered. I admittedly changed my mind on whether or not to have a gift receipt which I appreciate may cause slight irritation. It's Christmas time, I'm a little stressed and these things happen. Having previously worked in retail for a decade it should be quite an easy thing to rectify. I was greeted with a severe frown and then about 2 minutes worth of sulking as she tried to correct the till. Her colleague asked her if she was alright at which point she continued her tantrum, flicked the item at me and shoved the receipts on the counter. I waited for a thank you, which was given with attitude. It wasn't even busy in there so her behaviour was so unnecessary and disproportionate it really took me back. As a result of this I will not be returning to this Next store and I sincerely hope the member of staff in question is given appropriate training in patience and till operation.
September 2017 by R S
Purchase online don't purchase from store. Otherwise your faulty goods return would be a problem. They only do exchange if you don't have receipt. If the product in such poor quality(shoe strap broken after one and half month wear), why do i want another same one?Being a loyal customer for a long time, now think twice.
September 2017 by peter smith
nice clothes
