February 2024 by Jonathan Patrick
Fantastic customer service, the staff were very helpful and very knowledgeable about all machine mart products, I would recommend this store to anyone who has an in interested in tool and hardware products!
December 2023 by Geoff Butler
Can I just say a big shout to machine mart, my Clark lathe developed a fault and after a phone call with tech support and then a call to the Worcester branch the lathe was replaced with a new one. Thank you to the very helpful staff at Worcester branch. Geoff Butler
July 2023 by Bill Mapp
Staff was great, i could spend a fortune in there
June 2023 by Roger Stevens
Very friendly advice i would shop here again
April 2022 by Richard Scase
Good service, helpful, friendly and knowledgeable staff.
October 2021 by Old ScratHead 73
A favorite shop, I could spend a fortune in here? staff are always helpful as well ???
May 2021 by MIchael
Excellent service. Called ahead and they had the product waiting for me.
February 2021 by Phil Cofield
Do not shop at machine mart, there products are cheap imitations of better products. Customer service is a joke and non existent. If your item breaks they won?t replace it. You have to wait weeks for it to come back supposedly fixed. What that means is they have bodged it long enough to get themselves out of there warranty.Shop somewhere else
February 2021 by Sue Emery
WARNING TO POTENTIAL BUYERS - Bought a petrol generator 3 months ago that cost over £300 it has now stopped working. Machine Marts policy is to take the machine back to be inspected by an engineer and then repaired or replaced which takes approx 2 weeks. The Carl the branch manager at Bristol is unable to offer a replacement and customer services in Nottingham put the phone down on me! My advice would be to seek alternative supplier who takes Customer Sat seriously and values their customers. Machine Mart do not!
February 2021 by Maria Head
Purchased a battery charger from Machine Mart in Worcester on Saturday. Trevor was extremely helpful and knowledgeable in assisting me in my purchase, both on the telephone, and in person.
February 2021 by Keaton Farmer
Very professional and helpful, wide variety of tools for every job! Great quality and excellent prices!
September 2020 by Aaron ?Butty? Butt
Great shop, staff was really helpful and went the extra mile. Parking is limited but there is enough along the road.Only 4 stars as machine mart isn't the cheapest and offers no loyalty or discounts that I no of for us normal folk.
September 2019 by Aaron Butt
Great shop, staff was really helpful and went the extra mile. Parking is limited but there is enough along the road.
December 2018 by Scott Cart
A great experience shopping here...staff made the time to answer query's i had and they had good knowledge on their product range. Both my items were in stock when I phoned so they were kindly reserved until I could collect. Can't think of a better place to get such a tool variety under one roof.
December 2018 by Roger Lanchbury
Tools for all occasions friendly advice
