November 2023 by Amelia E
I had an amazing time at Lush today. I spoke to a very lovely lady with my boyfriend who discussed with us all the different products and what she would recommend. She was very sweet and gave me some samples. Didn?t manage to catch her name but her experience would make me definitely come again!
October 2023 by Joanna Wright
Outstanding service! We had a Lush party for my daughter?s 7 th birthday with her school friends. Well led, fun, structured activities playing with Lush products. The kids loved it and their hands have never been so clean! They took home the gifts they made with goody bags. Staff were friendly and excellent. Can?t recommend highly enough.
October 2023 by Samantha Marsh
My daughter had her 8th birthday party at Lush Worcester this weekend and I have to say I was SO impressed, and the girls had a brilliant time. The staff hosting the party were wonderful and great fun, and the smiles from my daughter and her friends were infectious! Highly recommend.
October 2023 by Sharon Martin
Amazing experience in Lush today. I mentioned I loved oud (quite an obscure fragrance) to Jack (who shares my love) and he told me about every product with it in and of course I tried them all. Went above and beyond. Exceptional knowledge about all the products. His enthusiasm and passion are infectious and his people skills are outstanding. What a wonderful ambassador for a much-loved brand. A shining star and example on how to dispense 5- star customer service. It was an elevated personal shopping experience and I felt like a VIP. The only choice now having let the oud perfume settle on my skin is to go back and purchase it! Thank you Jack, you made my day!
September 2023 by Guy
Community visit ~I contacted the Lush store & two workers from the Worcester store visited the Day Service I work at (for Adults with Learning Disabilities) to share a range of Lush products with individuals who attend the Centre to enable them to try out a range of Lush products & enjoy a variety of sensory experiences.There was no expectation of the individuals to buy any of the products & the staff from Lush were excellent, working well with all the individuals who participated, some of whom are non-verbal.Everyone who attended the session really enjoyed experience.
September 2023 by Marlena Slabska
My daughter had her birthday party at Lush with her friends . They had lots of fun making own soap and bubble bath. They had few different activities to do. Holly and Jack made sure the kids had a brilliant time and were very engaging all the way through out. Kids are love it
August 2023 by Erica Hodgkins
Myself and my niece had a really lovely experience in store today! We were looking at getting a Sponge Bob bath bomb. My niece was super excited about it and Ryan, who I believe is the manager, gave my niece a free crabby patty burger bath bomb. She was over the moon and it made her day so special. Thank you so much Ryan!
June 2023 by spence burge
Lovely shop, entertained the kids and they got to get hands on with the bath stuff and they also ended up smelling nicer ?
May 2023 by Alexia
We always have amazing time going here. Tall Ryan and all the team are lovely people, we receive the best customers service everytime. We trust them, we trust the products. Tall Ryan was very helpful to help us choosing gift for our guest at our wedding, he also offered us a Candle as a wedding gift for us and this, we will never forget. Will be going there again and again :)
May 2023 by Em
I visited today with my dog Ted, the staff were so lovely. I can?t even say a specific member the whole shop are a credit. I mentioned I was looking for a golden coin in the mario bath bombs, without even asking they smelt all the stock even stock not on the shop floor and found me my coin thank you! I was having a really bad day with my health and you have all cheered me up.
April 2023 by Georgina Woolman
I decided to treat myself today as I?ve been having a hard time of things and spent £60 on some lovely bits and bobs. Sadly, in another shop I placed my bag down to pick something up and by the time I turned back, it had been robbed.I went back to the store to at least get another bath bomb and face mask as I was determined to still enjoy something and the staff were ever so lovely and kind- they gave me a bath bomb, a face mask and an eye mask to help cheer me up and honestly it was so kind and thoughtful.I adore the shop and have shopped at Lush for years and I felt very looked after and grateful to the kind staff on the shop floor.They well and truly proved that Lush is a shop that genuinely cares for its customers- I wish I could re pay the three people on shift for their kindness- I hope this review gets them the praise and recognition they deserve for showing compassionThank you to all three of you- I hope good karma comes back for you
April 2023 by Lauren Emily
Ryan absolutely made my day today! Came in looking for a bath bomb as a treat to a job offer. He quickly found me exactly the scent profile I was looking for and gifted me the bath bomb as a ?congrats on the job offer? treat. So appreciated!
April 2023 by Joanna Mcleod
The customer service at Lush Worcester is always amazing but today we had a fabulous experience. My son had a random act of kindness from the Lush staff and he received a super Mario brothers bath bomb which he was desperate for! He was absolutely overwhelmed and it was such a kind thing to do! Thank you Ryan and the team- You made my son?s day!
April 2023 by Catherine Banks
So lovely in there. The girls showed my daughter how lots of the product's worked which she thought was brilliant:) And having had to go to hosp today this made her feel great:) Ryan also gave her a little prezzy for being so good. We always visit when we come to worcs and will definitely be coming again. Love what we bought:)
April 2023 by Ryan Darling
Over the Easter weekend we had taken a visit in to town to lush cosmetics Worcester.The team were very welcoming with our young client who is disabled and has profound sensory losses, the team where very interactive and getting involved showing our client the bath bombs and letting him feel / smell cosmetics!Ryan gifted some lush cosmetics, which our young client thoroughly enjoys during bath time, We are verry greatful & will be looking forward to arranging a sensory play session I'n the near futureThank you ?
