March 2024 by Tina Powell
Very nice people and always delivers my prescription with prompt service .
September 2023 by Angela Greene
Thank you everyone at Kitsons for solving an issue yesterday. Just received my medicine by delivery to my home today, delighted?
August 2023 by Lisa Mansell
The service at this pharmacy is always excellent and I?m so glad I moved to them. As a registered dispenser myself I know how difficult it can be to Please customers, but this pharmacy is brilliant, always lots of staff working efficiently and now I?ve signed up-to the delivery service I couldn?t be happier ? 10/10 from me. Well done guys.
August 2023 by Michaela Brown
Amazing team at Kitsons Chemist very friendly and helpful, certainly could shame other chemists nearby, people like to be treated as people not numbers, well done Kitsons. I will be visiting your Chemist again. Thank you
July 2023 by Andrew
Lovely people but it can be a bit chaotic!
July 2023 by Frank Oslime
they are the worst pharmacy in worcester they are always late with my dosette tray and any tablets/cream from the gp and then it takes at least 2 days to get to me im in the middle of changing hands
June 2023 by James Evans
They are not very good on delivering Tablets I've waited 2 days to have antibiotics delivery not happy and don't keep u up with Dosit Trays
February 2023 by Matthew Bishop
An objective review. As a former NHS/Private Healthcare worker I can say I have complete confidence in their service to patients. From explaining about medication and handy tips for maximum benefit. They also offer customised care. As an independent pharmacy, they can source medication ?easier? than your average pharmacy. They gave me a same day flu shot (after ensuring it was safe -Gold standard). From a personal perspective; the staff are extremely knowledgeable & helpful. I was being served but another member of staff checked to see if I was okay. They are accommodating. As I have my mum?s & my Prescriptions delivered. They are busy but they don?t make you feel ?rushed?. They were particularly outstanding over the festive period (complex issues from GP side of things made simple by Kitsons). They are now our nominated pharmacy. I highly recommend you do the same. Just to note that this review is also approved by my mum too (mum seal of approval).
February 2023 by Carbono Meter
Take my negative review back. You picked up the paracetamol from the rack which clearly was marked £3.99 and charged me £5.99. But you are a small business and maybe you did not notice that.
February 2023 by David Johns
Friendly and helpful and actually able to get items in, unlike a couple of other local pharmacies who largely just threw up their hands and shrugged.
January 2023 by Elisia W
I?ve used this pharmacy twice now in the past few months, and both times they?ve been excellent & absolutely knocked spots off Boots and Superdrug in terms of customer service and expertise!! I dashed into town for a flu jab, and after trying the obvious high street pharmacy (boots and Superdrug) I half heartedly tried Kitsons on the way back to the car.The blonde girl on the till could not have been lovelier or more professional (annoyingly didn?t get her name) I was told I could have one there and then, and to take a seat. She even came over to apologise for the 5 minute wait ? you don?t get that in Boots!! I was in and out within 15 minutes, and honestly could not fault their staff members - all fantastic!Whilst waiting, it soon became clear this was many peoples go to pharmacy for medications that are often out of stock elsewhere, overheard lots of customers remarking how fantastic the pharmacy is.I don?t often log on to give reviews online but honestly after such lacklustre, disinterested service from both Boots and Superdrug, I wanted to praise the staff at Kitsons for their A* service, and really hope they read this! xx
January 2023 by Poz 89
Saved the day. Thank you for been open xmas day. 2 very friendly and helpful guys sorted me some eye drops for conjunctivitis. Really appreciate the help. ???
December 2022 by Louise Kerby
Customer service is always second to none, without fail.
October 2022 by Rachel Mitchell
WOW!! What a find!! Why have I never used this pharmacy before!! My daughter has meds that have until now been hard to get.... kitsons don't just use one cheap supplier like the others... they make sure they can get your medication. The service is excellent, nothing is too much trouble. They go above and beyond and so friendly too.
October 2022 by Aimee Taylor
Literally called 130 times and could not get through, constantly said line busy. They are supposed to order my repeat prescriptions every month but didn?t and when I called to make sure they were in today, they weren?t and now I can?t get through to see when they will be ready
