May 2023 by Pioneer49141522217
Visited KFC in Blackpole. Food was good but the customer service was horrible. They tried to charge us more for our food and claimed we didn?t know our order. Got to the window and said to next time know our order before we get there. They forgot our drinks and just chucked the food into the bag and popcorn chicken was open and all over the bag. Horrible service I don?t recommend at all!!!
May 2023 by GrandTour47578798551
Salt, salt, salt and more salt.... Inedible, the driver who delivered it couldn't have been more miserable, even though he got a tip... Won't be ordering again in a hurry. Everywhere else I've eaten KFC the coating has been lovely... Worcester's is disgusting
April 2023 by Lornybo
Staff were really really friendly and super quick with everything. However I ordered three pieces of chicken.......... got three drumsticks with all dry hard skin :( burger and chips spot on.
March 2023 by Melisa M
My family and I are so impressed with the friendliness of the staff named KIT! I must say she had been so polite, friendly and helpful during our two visits at the branch on separate occasions. Keep up the good work Kit! ? ?
February 2023 by O610UOgaild
Poor customer service all staff stood talking to each other wasn't even ignolaged until I asked to be served
October 2022 by O9767DUmikea
Went through the drive through last night, about 8pm. Been ill pretty much ever since. Before anyone claims it's something else, I had nothing since 2pm or after.
September 2022 by GPTLebu
We ordered 3 large buckets of chicken and several other chicken dishes and chips via a delivery company. This was one of the best KFCs I have had for ages and the chicken not too salty. Exceeded my expectations, hence excellent rating
September 2022 by linphy
Would like to say thank you to Shanta for sorting out our order after we ordered the wrong items. She was very helpful, polite professional and friendly
April 2022 by Jo K
Using the drive thru on way home from Worcester wanted to try the rice box. 99p for an extra chicken fillet. No wait on drive thru. Nice staff (and after my daughter has finished ?customising? her meal that takes some patience!). I thought food and service was really good.
September 2021 by Kayleigh Dennis
Received a bag of pink chicken - then called to let them know it was pink and we were told that was 'normal' - pretty sure pink chicken and blood is not 'normal'. ?\\u200d??
September 2021 by J W Farrer
Always Good service and friendly staff that's why I keep coming back time after time need i say anymore..
September 2021 by Daniel Donson
Excellent food, amazing customer service.
September 2021 by Steve Redfern
Took the family at the weekend - was such a rubbish experience. Ordered at the touchscreen and had an opportunity to enter our table number for table delivery - what a nice touch that is in a fast food restaurant. We sat, and were the only customers in at the time. 5 mins and our order was yelled across the restaurant - I confirmed they meant us, to get a reply \\\"well did you order this or not?\\\". I collected the food, but when I got back to the table found there were only 3 meals - we had ordered 4 meals for 4 of us. Back to the counter to ask for the fourth meal - got sneered at by the manager for daring to disturb her, and after a couple of minutes had a bag thrown on the counter in front of me.... I asked is that mine, she replied \\\"well you said you ordered it\\\". What horrible service and horrible attitude. Finally sat down to eat our \\\"large\\\" meals and couldn't believe the tiny portion sizes - around 15 fries in each portion, and the large chicken popcorn meal contained 9 tiny bits of very dry chicken popcorn. The boneless banquet was just awful. The sauces were missing, but I couldn't be bothered to go to the counter and face the wrath of the staff again. There were no forks or spoons, and didn't fancy eating baked beans with our fingers. The fried chicken was actually quite nice, the experience was horrible. I can't believe 4 tiny meals cost £26 - much as I have loved KFC in the past, I think we are destined for McDonalds next time.... nicer food, better portions, and significantly cheaper. It seems that some people have forgotten the art of customer service during the recent lockdowns.
September 2021 by Tec Designs
Very good and much improved on my last visit.
September 2021 by richard young
Always the same will be coming back fast service and clean
