September 2021 by Kayleigh Dennis
Received a bag of pink chicken - then called to let them know it was pink and we were told that was 'normal' - pretty sure pink chicken and blood is not 'normal'. ?\\u200d??
September 2021 by J W Farrer
Always Good service and friendly staff that's why I keep coming back time after time need i say anymore..
September 2021 by Daniel Donson
Excellent food, amazing customer service.
September 2021 by Steve Redfern
Took the family at the weekend - was such a rubbish experience. Ordered at the touchscreen and had an opportunity to enter our table number for table delivery - what a nice touch that is in a fast food restaurant. We sat, and were the only customers in at the time. 5 mins and our order was yelled across the restaurant - I confirmed they meant us, to get a reply \\\"well did you order this or not?\\\". I collected the food, but when I got back to the table found there were only 3 meals - we had ordered 4 meals for 4 of us. Back to the counter to ask for the fourth meal - got sneered at by the manager for daring to disturb her, and after a couple of minutes had a bag thrown on the counter in front of me.... I asked is that mine, she replied \\\"well you said you ordered it\\\". What horrible service and horrible attitude. Finally sat down to eat our \\\"large\\\" meals and couldn't believe the tiny portion sizes - around 15 fries in each portion, and the large chicken popcorn meal contained 9 tiny bits of very dry chicken popcorn. The boneless banquet was just awful. The sauces were missing, but I couldn't be bothered to go to the counter and face the wrath of the staff again. There were no forks or spoons, and didn't fancy eating baked beans with our fingers. The fried chicken was actually quite nice, the experience was horrible. I can't believe 4 tiny meals cost £26 - much as I have loved KFC in the past, I think we are destined for McDonalds next time.... nicer food, better portions, and significantly cheaper. It seems that some people have forgotten the art of customer service during the recent lockdowns.
September 2021 by Tec Designs
Very good and much improved on my last visit.
September 2021 by richard young
Always the same will be coming back fast service and clean
August 2021 by Emily Payton
We came in for a Friday night treat. Andres was amazing. He kept the place spotless. He didn't stop working the whole time we were in there. We watched him with all of the customers being super friendly, kind and helpful. I have never in all my days known such a hard working man. He's a real credit to your team!!
April 2021 by Lightydreamer 21
The refurbishment is amazing there! Very modern and decorative. Most of the staff are quick, and very polite however there are a few that are a little rude with their service however we cant always judge because they might have something going on. Other than that, brilliant place.
September 2019 by James Bennett
Nice friendly staff and as always great food
September 2019 by Sam Monk
Friendly staff, quick service. Often get harsh reviews but would use again.
September 2019 by David Beaman
First class hot meal. Good service and friendly staff. Clean location.
September 2019 by Rhona Denslow
Well what poor service and rudeness from such young staff with again no managers with some sort of authority. Love having a kfc but the last twice have used two different ones in the Worcester area and both times have experienced such poor service. Travel away last bank holiday and had a great service at that KFC. Didnt really want to give this one star today. Very sad.
August 2019 by Karen Wilson
Nice and quick food ready to eat. The staff were helpful and friendly.
August 2019 by Alwena Hall
Food good but service really slow. Have waited 35 mins and still waiting. Only 4 cars in the queue!
July 2019 by Foundations to Enlightenment .
Waited 10 minutes to be served, and when I got to the till ordered my food. I was then told itâ??s s 20 minute wait for chicken! Really ? Could have been told that in the first place instead of waiting in the queue. I know service in KFC is always pretty slow but come on. Cook enough chicken.
