October 2023 by Aimee
I went in with my dad to find a suitable birthday present for my mum?s 60th birthday. Tanya and Debbie were nothing less than amazing in their service. They explained the jewellery options available and helped us build a beautiful bracelet which paired well with a necklace we were also purchasing. The service was second to none and they beautifully gift wrapped our gifts. It was refreshing being so well looked after because good service is becoming something of the past. We will be recommending Francis & Willis to friends and family! Thanks again Tanya and Debbie.
June 2023 by Sam
I normally purchase Elliott Brown watches for my hubby from here but on this occasion I was treating myself. A nice necklace to go with the earrings I had as a gift at Xmas. Tanya was on holiday so Diane and Sharon served me and I wasn?t disappointed. Their customer service was excellent and they helped me to buy earrings for a 40th birthday for a friend too. Diane was very patient and she even beautifully gift wrapped them for me.This is my place to go for unusual items, immaculately displayed but not overly priced. I would thoroughly recommend.Thank you!!
July 2022 by Daniel ?Sooty? Jones
Love Francis & wills staff are absolutely spot on, really friendly extremely helpful and they have an extensive troll bead collection as well as some really good watches.there customer service is outstanding and I cannot thank them enough for there help in deciding what to buy my wife.i bought a lovely holten professional from Francis Willis and a bracelet for said watch and cannot thank the staff enough .they even made my little girl feel at home looking at all the sparkling jewelry and she's only 4 with sticky fingers but they made her feel at home .top notch jewelry with top notch services again a big thank you to all the staff .will definitely shop there again :)
June 2022 by Jie Blogs
Love Francis & wills staff are absolutely spot on, really friendly extremely helpful and they have an extensive troll bead collection as well as some really good watches.there customer service is outstanding and I cannot thank them enough for there help in deciding what to buy my wife.i bought a lovely holten professional from Francis Willis and a bracelet for said watch and cannot thank the staff enough .they even made my little girl feel at home looking at all the sparkling jewelry and she's only 4 with sticky fingers but they made her feel at home .top notch jewelry with top notch services again a big thank you to all the staff .will definitely shop there again :)
July 2019 by Stephanie Harrison
Thank you for my gorgeous Elliot Brown watch, I love it ? great service and fantastic choice to choose from ?
October 2018 by Lynn Cullimore
I want to say how pleased I am with my purchase of Georgette Jewellery from your shop in Worcester. Tanya who served me was superb. She took time to show and explain the jewellery in details, was not pushy for me to purchase and was smiling and friendly. I liked her very much and is an example of how you should be served . With shops disappearing on the high street - it needs people like her. I love the jewellery and have worn the bracelet and matching ring several times now. Big thank you.
August 2017 by Ping An
Great range of Olivia Burton watches and Trollbeads plus really helpful staff and a nice, friendly, non-pushy atmosphere
