March 2024 by Laurel Hewitt
From walking in to making a selection of the bed and mattress that that would be best and most suitable for me the staff were helpful and spent time without rushing me. Very helpful
March 2024 by Laura Collett
We have been here so many times now. We have bought two beds and mattresses from here. The staff are amazing. We have had help from the two James' and both have always been so kind and helpful. The staff really listen to what you are looking for and help guide you to the products that best suit you. They are always really good at trying to find you the best deals and value for money. I would highly recommend them. I'd also recommend the insurance on mattresses, it is worth every penny. Some of the products can be pricey but they are worth the cost and the quality shows up with how long everything lasts.
March 2024 by Aneirin Howard
Really glad I went to the shop. A mattress is a big purchase. Tried the one I looked at online and was ?okay? with it. Tried the fancy measuring machine and some others and found one I loved. Staff were very patient with me using all the beds multiple times! Little James was very friendly and a pleasure to talk to.
March 2024 by Sarah Jackson
We were served by Little James, he was brilliant he was extremely knowledgeable and made us feel at ease. we had a laugh with both Little James & Big James.Little James was very calm and patient and very informative, buying a new mattress was a new thing for me but he was so helpful and i?m really grateful. I must be getting old as i?m excited for a new mattress, im looking forward to not feeling every spring in the bed!!Thank you Dreams Worcester & Little James for your help.
January 2024 by Andrew Brinkley
Staff were really helpful and not pushy. Lots of informed choice.
January 2024 by Elaine Ford
Brilliant customer service from James and James. Nothing was too much trouble. Time spent explaining and answering all our questions. Extremely patient, courteous, polite, helpful and friendly.. The time to take to make sure you?re satisfied with your selection of bed and mattress. Absolutely recommend to shop here for expert advice. Thank you.
January 2024 by George Piggin
James was helpful, courteous and friendly. There was no pressure to buy, just very informative and keen to answer our questions. All the sales staff were friendly. They're very knowledgeable and took care to make sure that we were happy with our purchase.
January 2024 by Catriona Whyte
From walking in to walking out ?little James? and ?big James? could not have been more helpful. Fantastic service and lovely beds.
December 2023 by Alan Pollard
Polite and friendly welcome with sleep assessment to assist with most suitable mattress type. Offer of refreshments independent of any purchase. Value for money
December 2023 by Conor Seery
Had a great shopping experience at Dreams. Ciara was friendly and informative and showed us how to use the sleep test and made us aware of all our options and was a big help throughout the whole sales process and was a great representative of the company.
October 2023 by Kate U
Georgio was fab helped us find a new mattress in no time.
October 2023 by Karen Speak
Lovely friendly knowledgeable shop
October 2023 by Jan F
Both the James (big and little!) were fantastic and so helpful. No pressure or hovering, just very informative aswell as friendly. They're very knowledgeable and clearly want what's best for their customers. They made a potentially stressful decision into an easy one, taken with the time and expertise we needed. I would go here above anywhere else in future. Thank you so much!
October 2023 by Peggy Bennett
Big James looked after usWhat a pleasure to deal with him. Took great care to make sure we were happy before we ordered. Looking forward to getting our new bed.
September 2023 by Kathy potts
Ver helpful assistant patient and even a cuppa offered thank youBed and mattress bought happy customer ?
