March 2024 by Chris Elwell
Increasingly, prescriptions are getting lost or not entered on your system. Don't think anyone is bothered about it.
February 2024 by Ewan Mayson
No urgency of time in there what so ever. Staff are helpful when needed but need to get their priorities in order. Twice now waited over 25 mins for appointments.
July 2023 by Molly Timney
Went here for travel vacations and was very impressed with the professionalism and friendliness of all the staff. Upon booking by telephone I was recommended all vacations I may require for my destination and prices, easy and quick booking. Upon being giving the vacations we were put at ease with friendly and informative conversation, very professional and easy to talk to.
June 2023 by Samantha Fitzsimmons
The best service always welcoming and I would highly recommend this pharmacy in Worcester
April 2023 by Mark Lambert
Would give ZERO if I could. They are 20 years behind times, I asked if they deliver prescriptions I was told they only deliver to people who can't physically get to the pharmacy. This is discrimination against people who work full time.
January 2023 by Anja Parkes
Used this place for travel vaccines, they were very very knowledgeable and organised considering I had to have so many! My pharmacists was lovely and always made me feel welcome. They were able to get hold of vaccines even my GP couldn?t obtain, and quickly. Any queries I had were taken seriously and overall, I couldn?t recommend them enough for travel vaccines!
December 2022 by Sophie Murphy
I've waited 25 mins waiting for someone to answer yet they don't ill be moving chemist has of 2day
September 2022 by Kayleigh E
Would give 0 stars if I could!Disgusting service received here. My GP sent a prescription there and I picked it up, went to have the first tablet, but luckily I always read the info leaflet first and noticed the tablet was different than described? Turns out they had given me antidepressants! Thank god I had the sense to read the leaflet first, but a lot of people don?t? The damage that medication can do, especially when not even prescribed. Went down there to tell them and they couldn?t have cared less! No apology, no acknowledgment, just shrugged it off. Told my GP and she was horrified. Disgraceful service from so called health care professionals. Never gone back there since.
August 2022 by Paul Ridley
Only went to pick up prescription staff freindly and efficient good stock for small chemist
June 2022 by Jarado Nine
had PCR test to travel abroad, received results next day, luckily negative. documents were accepted at all airports travelling to Vietnam via Bangkok.
June 2022 by stuart pace
Awful pharmacy always gets your prescriptions wrong then has to wait over a week for prescriptions to be sorted not very good when you desperately need insulin worse thing is you can never get through to the place on the fone i try several times a day just constant ringing then when the fone is answered your put in a queue for 30 mins only to be left hanging until you give up but when I force myself to actually go there 5 people standing around doing nothing the service is truly awful I have had to move to another chemist
March 2022 by Mário Carvalho
Terrible service by one of the ladies. She has no manners and speaks in very harsh way with costumers. I was very upset but couldn't do anything because I needed my PCR test.
February 2022 by James LeBlanc
Paid a fortune for a PCR test. The pharmacy owners are lining their pockets during the pandemic.
December 2021 by Sommaya Ismail
Avoid booking Raylane pharmacy Worcester Travel Clinic for the return 2day PCR test (£69). Ordered once and it never showed up or was dispatched dispite order confirmation and payment deducted. Had to call head office to chase up and for a refund and was told oh they hadn?t ever dispatched it and no other reason (luckily Mums flight was cancelled before we needed it).
Gave them another go and ordered to collect from local branch. Went in the branch and the staff had no idea what I was asking for and said testing kit wasn?t ready even though the email stated it was ready to be collected in store. Rude and unhelpful staff with no clue or knowledge on the service they are offering. Basically avoid.
April 2021 by Clare Lyall
simply the best local chemist I have ever encountered in terms of the quality of their staff and their knowledge.
