January 2024 by Kacper Starczewski
We came in to get ourselves some new flooring for the new year and Vitt one of the staff was super helpful in helping us choose the right flooring. He was understanding of what we were looking for and had a great knowledge of flooring designs that tailored to our home.
January 2024 by George
Came back into store for another bit of flooring, once again received good and friendly Customer service particularly from Vitt who helped us around the store.
December 2023 by Gracie mae
Visited the Worcester store as I?m moving house and it?s my first time having to arrange new carpet. Tom was brilliant! He gave me lots of help and advice and talked me through the whole process. I was nervous as I did not know what I was doing at all, but Tom made it really easy for me to understand and it was great to have a stress free experience.
December 2023 by K N
Vit went out of his way to get us the carpet we wanted from another depot.
December 2023 by Bobbie Rowe
Inefficient, no real customer care, inadequate IT support apparently, didn?t listen sufficiently, slow. Did not call back as promised. Unprepared when calling to collect items.If I hadn?t ordered from the great Nottingham store I really would not have placed my order here in Worcester. Unfortunately I was time conscious and had to continue regardless.
November 2023 by Cassie Willmott
Went in for a new mattress, Cassandra was so helpful and friendly and really made us feel welcome, her attitude and eagerness to get us the best price was what made us buy from Carpetright. Overall a great experience!
October 2023 by Lisa Simmons
The sales advisor was really helpful and knowledgeable. Quickly helped me find a carpet that met my requirements. Really pleased with the quality and great value for money.
September 2023 by myg 22
We purchased two carpets excellent value , and we're impressed by professional, and polite , sales person victoria
September 2023 by Thomas Rusher
Fantastic customer service and support while choosing my carpet and sizes thanks Craig
September 2023 by Keelan Drummond
Went in looking for carpet to cover stairs and landing staff very helpful especially Craig got the carpet we wanted at a reasonable price very happy
September 2023 by Paigefit UK
We came in to get some carpet to lay down on the existing carpet to protect the floor from shoes when carers were coming in to see my grandad. Craig has been beyond helpful & amazing in finding us some ?scrap? carpet (which was amazing) and giving it us for free, along with some discount on a runner carpet we were buying. I can not recommend this place enough. Craig - you have been amazing. Thank you.
August 2023 by Charlotte Gallie
Came into carpet right today needing to find a small double bed and was welcomed by Craig he was so welcoming and helpful and managed to find me everything I needed. Amazing service and would definitely recommend.
August 2023 by Amy B
We recently bought some carpet from here for our dining room. Laura was exceptionally patient and very knowledgable about the products. We are very happy with our purchase.
August 2023 by Adam Houghton
Great service received today from the store. Awesome deal given and really quick and easy to sort. Thanks to the store.
August 2023 by S Wa
Vicky in the Worcester branch was amazing, she helped me locate the perfect flooring and worked out an affordable deal. Her level of customer service was fantastic and her knowledge was excellent. Many thanks for making the experience easy and affordable.